Emulex 110 manual Troubleshooting, SCSIport Miniport Driver Does Not See Targets

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C. Troubleshooting

There are several circumstances in which your system may operate in an unexpected manner. This chapter provides information regarding unusual situations.

If you have problems during or after installation, contact your supplier.

C.1. SCSIport Miniport Driver Does Not See Targets

Situation:

Windows does not see the targets. If there is no LUN 0, Windows will not see the targets.

Resolution:

Map LUN 0 to enable Windows to see the targets by doing one of the following:

•Make sure that automapping is enabled.

•Manually map LUN 0 to the target.

C.2. The AutoPilot Manager Utility Cannot See Other HBAs or Hosts

Situation:

Although the AutoPilot Manager utility is installed, only local host bus adapters (HBAs) are visible. The other HBAs and hosts in the SAN cannot be seen.

Resolution:

The server running the AutoPilot Manager utility must have a physical Fibre Channel connection to the SAN. All NetWin 110 HBAs in the SAN will be visible if:

1.The other servers have a Fibre Channel connection to your zone of the SAN.

2.The other HBAs are Emulex NetWin 110 HBAs.

Note: Remote capabilities of the AutoPilot Manager utility are subject to fabric zoning configuration. Remote hosts to be discovered and managed by the AutoPilot Manager utility must be in the same zone.

C.3. Cannot See New LUNs (Windows)

Situation:

Although new LUNs were created on the storage array, they do not appear in the AutoPilot Manager utility.

Resolution:

Refresh the screen.

NetWin 110 HBA User’s Guide

Page C-1

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Contents NetWin 110 HBA NetWin 110 HBA User’s Guide Using the AutoPilot Manager Utility Using a Microsoft Cluster ServerCannot See New LUNs Windows HBA Status LEDs Overview Using the AutoPilot Manager Utility Starting the AutoPilot Manager UtilityAutoPilot Manager Utility Elements Menu BarToolbar Discovery Tree Property Windows and Property PagesStatus Bar Discovering SAN Elements Modifying Discovery PropertiesViewing the Discovery Summary Viewing Host InformationManaging Host Bus Adapters Sorting HBAsResetting an HBA Reverting to an HBA’s Default NameEditing an HBA’s Name Viewing an HBA’s General Information Viewing Fabric Information Viewing Target InformationAdvanced Mode Operation Upgrading Firmware and Enabling x86 BootBIOSViewing LUN Information Enabling or Disabling x86 BootBIOS Updating FirmwareChanging Current Settings Mapping Targets and Editing Persistent BindingsAuto-Persistent Binding Current MappingsPersistent Binding Configuration Updating Drivers Updating a Driver for WindowsBios Utility Configuration Guide Starting the Bios UtilityEnabling the Bios on an HBA Changing the Default AlpaChanging the Plogi Retry Timer Enabling and Disabling the Spinup Delay Changing the TopologySetting Auto Scan Enabling and Disabling EDDEnabling and Disabling the Start Unit Command Enabling and Disabling the Environment VariableEnabling and Disabling Auto Sector Format Select Configuring an Installed Drive As a Boot Device NetWin 110 HBA User’s Guide Installing Windows on a New Boot Device NetWin 110 HBA User’s Guide Using a Microsoft Cluster Server Page Specifications Laser Safety NoticeHardware Reference Certification and ClassificationLabeling Requirements Product InformationNetWin 110 HBA User’s Guide B-2 Small Form Factor Transceiver 1x9 TransceiverUsage Restrictions NetWin 110 HBA User’s Guide B-3System Level Certification NetWin 110 HBA User’s Guide B-4Troubleshooting SCSIport Miniport Driver Does Not See TargetsAutoPilot Manager Utility Cannot See Other HBAs or Hosts Cannot See New LUNs WindowsHBA Status LEDs NetWin 110 HBA User’s Guide C-2