Appendix A
Troubleshooting
Appendix A:
Troubleshooting
If the PrintServer is not working correctly, follow the advice in this chapter. If you have trouble printing, make sure that all Ethernet and USB cables connected to the PrintServer are plugged in securely. If the problem continues, refer to Chapter 4:
All the LEDs on the front of the PrintServer are off
Check the power supply and the power connection.
The PrintServer’s Status LED stays lit continuously
Reset the
I am using DHCP, and the PrintServer gets an IP Address conflict involving the PrintServer.
If the PrintServer is left on when the DHCP server is turned off, the PrintServer will retain its IP Address without informing the DHCP server. Reset the PrintServer so it will obtain a new IP Address. This problem also arises if you assigned a static IP Address within the range used by the DHCP server. If so, use another address NOT within the range used by the DHCP server.
The PrintServer’s LAN LED is not lighting up.
Check your cabling and make sure that the Link LED on your hub or switch is lit up.
A printer connected to the PrintServer cannot print or prints garbage.
Check the following:
1.Cable connection between the PrintServer and printer.
2.The printer driver in the application program or Windows matches the printer.
3.Cabling distance is too long if it exceeds 10 feet.
The Configuration button on the Printer Status screen in
The button is unavailable until the printer has finished its print jobs and sits idle.
To start over, I need to set the PrintServer to factory default.
Unplug the power to the PrintServer. Press in the Reset button and plug in the power and continue to hold for 10 seconds. This will return the password and other settings
on the PrintServer to the factory default settings. In other words, the PrintServer will revert to its original factory configuration.
I need to upgrade the firmware.
In order to upgrade the firmware with the latest features, you need to go to the Linksys website and download the latest firmware at www.linksys.com.
Follow these steps:
4.Go to the Linksys website at http://www.linksys.com and download the latest firmware.
5.To upgrade the firmware, refer to the Upgrade option under section Main Option, page 10.
1.Verify the proper LEDs are lit on the Adapter.
•• Make sure the Power LED has a steady green light and is not flashing.
•• Verify the Ethernet LED has a fairly steady green light. It will flash occasionally, indicating activity.
•• Verify the Signal Strength LEDs are lit.
2.Power down everything, and power on each device in the following order:
•• Adapter
•• PC
Disconnect the power from the Adapter and reconnect it. You should be able to access the
WEB: If your questions are not addressed here, refer to the Linksys website, www.linksys.com
PrintServer for USB with | 16 |