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Proxima ASA DP5500 Troubleshooting, Where To Get Help, USA. and Canada, Outside USA and Canada

Models: DP5500

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Chapter 5

Troubleshooting

WHERE TO GET HELP

If you need help:

1Check the Troubleshooting Chart.

2Call your dealer’s technical support line and explain your problem.

3Call Proxima at:

USA. and Canada:

(619)457-5500. Press 1 for Customer Service.

(619)457-8542 (Fax)

Outside USA and Canada:

(619)457-5500. Press 1 for Customer Service.

(619)622-0173 (Fax)

Europe:

+31-43-358 5200

+31-43-358 5201 (Fax)

Internet (WorldWide Web)

http://www.prxm.com (Click Customer Service.)

Troubleshooting 5-1

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Proxima ASA DP5500 manual Troubleshooting, Where To Get Help, USA. and Canada, Outside USA and Canada, Europe, Chapter

Contents

Proxima Desktop Projector User’s Guide Final 06/21/96FCC Statement WarrantyLimitation of Warranties Trademarks, Patents, and CopyrightUsing the Desktop Projector ContentsSetting Up the Desktop Projector ChapterSpecifications MaintenanceTroubleshooting Replacement Parts and AccessoriesYour Proxima Desktop Projector ChapterWHAT’S IN THE BOX? Your projector also includes power cords for Europe and Great BritainDesktop Macintosh Computers QUICK STARTDesktop PCs NOTE An external monitor is not needed to use the DP5500Special Configurations NotebooksCONNECTOR CONNECTOR PANELDESCRIPTION OPTIONS AND ACCESSORIES The Cyclops Interactive Pointer system CONTROL PANELYOUR DP5500 Setting Up the Desktop ProjectorChapter Projection Screen GETTING STARTED Positioning the ProjectorTop View Perpendicular to the projection screen Side View Parallel to the floor Figure 2-2 Positioning the projectorFigure 2-3 Transporting the projector Transporting and Moving the ProjectorFigure 2-4 Moving the projector Figure 2-5 Allow for proper air flow Projector Cooling and Airflow2-4 Chapter Two DESCRIPTION CONNECTOR PANELCONNECTOR CYCLO PSCONNECTING POWER TO THE PROJECTOR CONNECTING COMPUTER VIDEO Connecting a PCNOTE An external monitor is not required to use the DP5500 Figure 2-9 VGA connectionsConnecting Macintosh Computers outputs into the RGB IN 2 and AUDIO IN 2 connectorsVideo Output Port Computer In Port MAC - VGA Adapter Connecting Notebook ComputersVGA Cable Figure 2-12 Laptop connections Figure 2-13 Computer 1 & 2 Audio ports CONNECTING COMPUTER AUDIOSpecial Configurations 2-10 Chapter TwoCONNECTING COMPOSITE VIDEO CONNECTING AN S-VIDEO SOURCECONNECTING NON-COMPUTER AUDIO Connecting the PC to the Projector Through the CONTROL Port Connecting the Cyclops Interactive Pointer SystemProjector Audio Out TURNING ON THE PROJECTOR AND LAMP Using the Desktop ProjectorChapter TURNING OFF THE PROJECTOR FOCUSING AND ZOOMING THE IMAGEImage Size DISTANCE FROM PROJECTOR TO SCREENMENU CONTROL PANEL KEYSFUNCTION CONTROL PANEL INDICATORS INDICATOR FUNCTIONLAMP Indicator TEMPUSING THE REMOTE CONTROL FUNCTION Operating Modes USING THE JOYSTICKOPERATING THE PROJECTOR Local ModeUsing the Menus with the Remote Control Using the Menus with the Control PanelTHE GRAPHICAL USER INTERFACE USING THE MAIN MENU Default SettingsWHAT IT DOES SETUP MENUOPTION SOURCEOPTIONS INPUT MENUMENU ITEM FUNCTIONOPTIONS IMAGE MENUMENU ITEM FUNCTIONFigure 3-9 OPT Menu Screen OPTION OPT. MENU3-14 Chapter Three OPTIONS COMM SPEED COM. BITS MOUSE TIMER LANGUAGE AUTO OFFMENU ITEM FUNCTIONQUICK MENUS Setting the Timer3-16 Chapter Three CLEANING THE LENS MaintenanceChapter REPLACING THE LAMP 5 Grasp the rear of the lamp assembly and firmly pull the assembly out CLEANING THE AIR FILTER CHANGING THE REMOTE CONTROL’S BATTERIES USA. and Canada TroubleshootingWHERE TO GET HELP Outside USA and CanadaPOSSIBLE SOLUTIONS ProjectorPROBLEM LIKELY CAUSEvideo mode NTSC PROBLEMPOSSIBLE SOLUTIONS LIKELY CAUSELIKELY CAUSE PROBLEMPOSSIBLE SOLUTIONS 5-4 Chapter FiveUSA and Canada RETURNING YOUR DP5500 FOR REPAIRORDERING PARTS Outside USA and Canada 619DP5500 SPECIFICATIONS SpecificationsAppendix A OPTIONAL ACCESSORIES Accessories and Replacement PartsREPLACEMENT PARTS Appendix BIndex