Cabletron Systems 3Com manual To obtain an RMA number, call or fax

Page 85

Returning Products for Repair

85

Returning Products Before you send a product directly to 3Com for repair, you must first obtain a

for RepairReturn Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an RMA number, call or fax:

Country

Telephone Number

Fax Number

Asia, Pacific Rim

65 543 6500

65 543 6348

Europe, South Africa, and

+ 44 1442 435860

+ 44 1442 435718

Middle East

 

 

From the following European countries, you may call the toll-free numbers; select option 2 and then option 2:

Australia

1800 678 515

 

Austria

0800 297468

 

Belgium

0800 71429

 

Denmark

800 17309

 

Finland

0800 113153

 

France

0800 917959

 

Germany

0130 821502

 

Hong Kong

800 933 486

 

Hungary

06800 12813

 

Indonesia

001 80061 009

 

Ireland

1 800 553117

 

Israel

1 800 9453794

 

Italy

800 879489

 

Malaysia

1800 801777

 

Netherlands

0800 0227788

 

New Zealand

0800 446 398

 

Norway

800 11376

 

P.R. of China

10 800 61 00137

 

Phillipines

1235 61 266 2602

 

Poland

0800 3111206

 

Portugal

0800 831416

 

South Africa

0800 995014

 

South Korea

00798 611 2230

 

Spain

900 983125

 

Sweden

020 795482

 

Switzerland

0800 55 3072

 

Taiwan, R.O.C.

0080 611 261

 

Thailand

001 800 611 2000

 

U.K.

0800 966197

 

Latin America

1 408 326 2927

1 408 326 3355

U.S.A. and Canada

1 800 527 8677

1 408 326 7120

 

 

 

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Contents Version AirConnect 11 Mbps Wireless LAN Access Point User GuideBayfront Plaza Santa 3Com CorporationClara, California 95052-8145Contents Installing Access Point Hardware Monitoring Wireless Clients Access Point Installation Configuring the AP Access Point Specifications Technical Support Page Introduction Overview of Digital Wireless NetworkingAirConnect Network TopologiesOverview of Digital Wireless Networking AirConnect Network Topologies Wireless clients AirConnect AccessPoint To the Ethernet LANAirConnect Access Point Wireless clients and APs PowerBASE-TRadio Basics Results in the original digital dataRadio Basics 802.1d Spanning Tree Support Wireless LAN Service AreaSite Surveys Filtering and Access Control Network Control Protocol NCP as described PPP Connection Data Rate Requirement Overview of Digital Wireless Networking Theory of Operation Simple Network Management Protocol Snmp Programmable Snmp Trap Support Using SnmpManagement protocol MIB Increased MIB SupportMethod Description Using the User InterfacePrecautions Installing Access Point HardwarePackage Contents RequirementsStandard power supply 115/230VAC, 50/60Hz, 24V/14 Power OptionsRemote power distribution system, Part Number AP-PS-11 US line cord Part NumberBelow Mounting the APWall Mount To mount an AP on a wall Ceiling Mount To mount an AP on a ceiling Mounting the AP PowerBASE-T UsingPowerBASE-T can be used to power the AP Off Blinking Power No power Power on During boot sequence LED IndicatorsCondition, and other activity 3Com Support Center TroubleshootingVerify AP Operation Electrical Management System EMS operating outletNetwork connection verification Verify Network Wiring TopologyPage System Properties Monitoring StatisticsInterface Statistics Forwarding CountsRadio Frequency Ethernet StatisticsStatistics Statistics window, select Main Menu→Misc Statistics MiscellaneousPress Esc or Previous F4 to exit Type Name DefinitionKnown APs Clearing StatisticsSelect Clear All Statistics Gaining access to the User Interface UI Gaining Access to the User Interface UI Using a Web BrowserHelp File Access Setup Network Web Server Help File AccessSelect Virtual Directory Accessing the Web Browser UISelect Close/Exit Select System ConfigurationSelect Save F1 to save the configuration Select Special Functions Select Reset APType the case sensitive AP name Under Configuration, select Security Select System PasswordSelect Easy Setup--Easy Setup Click Add/Delete Gateways Select Easy Setup--Easy SetupParameter Description Adding or Deleting a Range of Allowed Wireless Clients Adding Allowed Wireless ClientsAdding or Deleting Disallowed Wireless Clients Considerations For the Short RF Preamble setting, click DisabledEnabling or Disabling Encryption Select Configuration--SecurityInterface Description Default Condition Enable or disable interfaces on the APFrequency No. of Channels Country Enter the Multicast Mask data and voice values Snmp Trap Description Default Value Select Enabled or Disable All for All Snmp TrapsConfiguring the Originating Modem Filtering to Forward Packets Configuring the Answering ModemFiltering to Discard Packets Click Delete Filter Removing Filtered Packet Types Networking ProtocolsDisabling Type Filtering Under Configuration, select FirmwareSpecial Function Description Active. Clear the wireless client association table forWireless Clients Monitoring Wireless ClientsSelect Regular at the Wireless Clients prompt Indicates a 3Com voice-enabled device Latest version. Refer to Manually Updating AP Firmware on Ascii InterfaceVersions Configure the AP for the following Enable serial portArrow/Function Key Control Character Prompt Description To exit from submenus, press EscPress Tab to select System Password Select Telnet LoginsTo enable and configure the serial port connection on the AP Configuring The Serial PortConfiguring the Dial-Up System Setting DescriptionHanging Up Select Modem HangupWindow InstallationConfiguring the AP That can associate with this AP. The default is Disabled Wsaid Establishing a Connection PPP DirectPPP with Modems Originating AP Set the Connect Mode to AnswerAnswering AP From the answering APs UIFor automatic dial-out, reset the AP Press up/down arrows to toggle between range and individual Range of Wireless ClientsEnable/Disable the ACL Removing Allowed Wireless ClientsRemoving All Allowed Wireless Clients Adding Disallowed Wireless Clients Load ACL from Wireless Client ListRemoving Disallowed Wireless Clients Address FilteringSetting Logging Clearing WirelessClients from the AP OptionsAP Firmware Manually UpdatingPrevious version of AP firmware Select Alter Filenames/HELP URL/TFTP and press Enter Remainder of this procedure uses Windows 98 as an exampleType the firmware file name in the Download Filename field Select Transfer from the emulation program menu bar Open the Special Functions windowSelect Send File Select Alter Filenames/HELP URL/TFTP Server and press Enter Download is complete when the UI displaysAuthentication Using MD5Performing Pings Extended RoamingEncryption Wireless client and the access pointHex-digit sequence Restoring Configurations Press the Tab key to highlight .Short RF Preamble EnabledSelect Restore Factory Configuration Physical Characteristics Access Point SpecificationsRadio Characteristics Frequency No. of Channels Country Output CharacteristicsNetwork Characteristics Technical Support ServicesOnline Technical World Wide Web SiteNorth America Latin AmericaTo obtain an RMA number, call or fax Page Ascii IndexSnmp agent 3Com AirConnect Access Point 3Com Corporation Limited WarrantyObtaining Warranty Radio Frequency Interference Requirements Canada Regulatory Compliance Information3Com End User Software License Agreement Important Read Before Using This Product
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