Moxa Technologies 2140 user manual Product Return Procedure

Page 100

Product Return Procedure

For product repair, exchange, or refund, the customer must: Provide evidence of original purchase.

Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.

Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA should be visible on the outside of the package, and include a description of the problem, along with the return address and telephone number of a technical contact.

F-4 VPort 2140 User’s Manual

Image 100
Contents VPort User’s Manual First Edition, MarchTrademarks Copyright NoticeDisclaimer Before getting started Table of Contents Chapter Advanced Applications Page Introduction Overview Package Checklist Product FeaturesEthernet Connection Typical ApplicationsModem Dial-up Connection Product Descriptions Front PanelNetwork LEDs ACTIVE, LINK, and FDX Mode ConditionName Description Work Status Rear Panel COM1 & COMGeneral I/O terminal block Pin description Regulation11 10/100 Mbps Ethernet Input 12 VDCBefore Getting Started Setting up an Ethernet Environment Getting StartedSetting up an Ethernet Environment Before Getting StartedCable Connection Front PanelRunning the IP Installer Program Rear PanelUsing the IP Installer Program Powering on the VPort 2140 Video ServerAssigning an IP Address to VPort 2140 Video Server Getting Started Accessing VPort 2140 Video Server for the First Time Using DOS Commands under WindowsSetting up a Modem Environment Null ModemPowering on VPort 2140 Video Server ModemConfiguring a Modem Under Windows 2000 Environment Installing a new modemVPort 2140 User’s Manual Setting up a new connection Modem Mode Click on Start Control Panel ModemsVPort 2140 User’s Manual Getting Started Null Modem Mode Modem ModeMounting VPort Panel MountingAccessing VPort 2140 Video Server for the First Time Authentication Accessing VPort 2140 Video ServerOpening Your Browser Functions Featured on the Main Installing the Plug-in ApplicationImage Mode and Text Mode Image ModeVideo Quality Selection Logo and Host NameImage Size Selection System Configuration Custom Camera CommandsCamera View selection Relay Output ControlPage System Configuration Restore facotry default settings Reset system System Configuration Via Web Access Using Setup WizardUsing the Application Wizard SystemHost name Surveillance SystemSecurity Root passwordDate and Time Snapshot mode Reset network at next bootNetwork Add userGeneral HttpFTP Save the modificationImage setting Color, Default size, and Default qualityVideo Show Time stamp in image and Text on imageCamera Setting Preset position setting of Motorized PTZ cameraMotion Detection Camera typeDefault Video Source COM 1 & COMModulation RS-232 RS-485 SpeedPort Settings Interface modePurpose Custom command ApplicationWeekly schedule LevelEvent operation Show alert in imageTrigger Condition Trigger ActionSequential Mode Send Snapshot by Email or FTPView Snapshot SaveHomepage layout DemoLogo graph Web page display mode View log fileLogo link Background graphFactory default View parametersSystem Configuration Via FTP Video Server Initial Configuration fileFrom 12 to Lime, 10-aqua, 11-fuchsia, 12-silver Or 1024 to String of max characters Or RS485 Or YES to activate external script System Configuration Via Telnet Telnet CommandsSystem core debugging Monitor changed status of digital inputsSkip installation at next boot Reset network for new settingsRestore factory default settings Reset systemURL Commands for DI/DO & Camera’s Actions Setting Advanced ApplicationsCapturing Up-to-date Still Images Video Embedded in Customers’ HomepageGetting snapshot via URL Getting snapshot via FTPFile name Pre-alarm Upon alarm Post-alarm Download Event-triggered SnapshotsGetting triggered snapshots via URL Getting triggered snapshots via FTPCustomizing Graphics in Homepage Command Script for DI/DO & Camera’s Actions SettingObject File name Maximal size Command format Parameter ExplanationsEvent OperatorCommand line Description Practical ExamplesURL Commands for DI/DO & Camera’s Actions Setting Drive digital outputsMoving motorized camera in PTZ direction Recalling camera positionURL Commands for System Maintenance Restore Factory Default Settings via URLDownload System Log via FTP Restart System via URLUpgrading System Firmware Using Upgrade Wizard to Upgrade Firmware Easily Using FTP to Upgrade Firmware Page Troubleshooting Frequently Asked Questions Power On Self Test PostLED pattern after Post Failed function Troubleshooting Troubleshooting VPort 2140 User’s Manual URL Commands of Video Server URLResource name Reference URL Name Value DescriptionNetwork Configuration URL Video Configuration URL COM 1 Configuration URL Camera custom command configuration URL Custom camera configuration URL Motion detection configuration URL VPort 2140 User’s Manual A-9 Page Settings of Supported PTZ Cameras Camera model Baud rate Data bits Stop bit Parity bitPage Camera Control Cable Page Time Zone Table VPort 2140 User’s Manual Technical Specifications General I/O Service Information Moxa Internet Services Following services are providedProblem Report Form Moxa Product VPort Serial NumberProduct Return Procedure

2140 specifications

Moxa Technologies has established a strong reputation in the realm of industrial networking and communications, and one of their standout products is the Moxa Technologies 2140. This device serves as a versatile and robust solution for various applications in industrial settings.

The Moxa 2140 is primarily recognized for its ability to seamlessly integrate serial devices into Ethernet networks. This capability is essential in modern industrial environments, where legacy equipment must often communicate with newer systems. The device functions as a serial device server, converting serial data into Ethernet packets, enabling efficient data transmission without compromising on speed or reliability.

One of the key features of the Moxa 2140 is its support for multiple serial communication protocols, including RS-232, RS-422, and RS-485. This wide compatibility ensures that users can connect a diverse range of devices, from older machinery to contemporary sensors, without needing extensive modifications. The Moxa 2140 can handle various communication speeds, allowing for flexibility in different industrial scenarios.

In addition to its protocol support, the Moxa 2140 boasts dual Ethernet ports, which facilitate network redundancy and enhanced reliability. This capability is crucial for industrial applications that demand continuous uptime, as it minimizes the risk of network failures. The device supports both static and dynamic IP address configurations, simplifying integration into existing networks.

The Moxa 2140 is equipped with advanced security features, including secure data transmission via SSH and HTTPS. This ensures that sensitive industrial data remains protected from unauthorized access, a critical consideration in today’s cybersecurity landscape. The device also includes built-in support for SNMP (Simple Network Management Protocol), enabling administrators to monitor network status and troubleshoot issues efficiently.

Another noteworthy characteristic of the Moxa 2140 is its rugged design, built to withstand harsh industrial environments. Its robust housing protects against dust, moisture, and temperature fluctuations, making it suitable for deployment in factories, outdoor settings, and other challenging conditions.

Overall, the Moxa Technologies 2140 is a powerful and flexible tool that meets the demands of modern industrial communications. Its combination of protocol support, dual Ethernet ports, security features, and durability make it a preferred choice for companies looking to enhance their communication infrastructure while ensuring versatility and reliability in their operations.