Moxa Technologies 5400 user manual Product Return Procedure

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Product Return Procedure

For product repair, exchange, or refund, the customer must: Provide evidence of original purchase.

Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.

Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA should be visible on the outside of the package, and include a description of the problem, along with the return address and telephone number of a technical contact.

D-4 NPort 5400 Series User’s Manual

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Contents Series User’s Manual Third Edition, MayDisclaimer Copyright NoticeTrademarks Table of Contents Chapter IP Serial LIB Introduction Overview Package ChecklistProduct Features Product Specifications IntroductionPower Requirements MechanicalEnvironment Regulatory ApprovalsPanel Layout Connecting the Hardware Getting StartedPanel Layout Connecting the Hardware Wiring RequirementsConnecting the Power Getting StartedConnecting to the Network Connecting to a Serial DeviceLED Indicators Grounding NPortConfiguration This chapter includes the following sectionsFactory Default IP Address Default IP addressInitializing NPort’s IP Address LCM DisplayDetailed Menu Options Initial IP Address ConfigurationButton Name Action Inact. time Delimiter Initial IP Address Configuration NPort Administration Suite ARPTelnet Console NPort 5400 Series User’s Manual Initial IP Address Configuration Page Choosing the Proper Operation Mode TCP Server Mode TCP Client Mode UDP ModeReal COM Mode Choosing the Proper Operation ModeNPort 5400 Series User’s Manual Web Console Configuration Opening Your Browser Web Console Configuration Basic Settings TimeServer name Time zoneNetwork Settings Setting Factory Default NecessityConsole Time serverNPort 5400 Series User’s Manual Gateway IP AddressNetmask IP Configuration DNS server 1 / DNS severWeb Console Configuration Snmp Settings IP Address ReportSerial Settings Port aliasWeb Console Configuration Serial Parameters Operating Settings Real COM ModeSetting Factory Default Necessity To 99 min Min Optional TCP alive check timeSetting Factory Default Necessity To FF None Optional Max ConnectionMax. Connection Max Connection 2 toForce Transmit TCP Server ModeSetting Factory Default Necessity To 65535 ms Optional Inactivity time Max Connection 2 toSetting Factory Default Necessity 4001 Required Command portSetting Factory Default Necessity 966 Optional Local TCP portTCP Client Mode NPort 5400 Series User’s Manual TCP connection Destination IP addressDestination IP address 2/3/4 UDP Mode Local listen port Accessible IP Settings Only one host of specific IP address can access the NPortHosts on the specific subnet can access the NPort Any host can access the NPortDCD changed Auto Warning SettingsEvent Type Setting Factory Default Necessity Enable, Disable Optional DSR changedMail TrapSnmp Trap Server Auto warning E-mail and Snmp TrapMail Server Change Password Load Factory Default Page Configuring Windows Administrator Installing Windows Administrator Configuring Windows Administrator Configuration Broadcast Search Unlock Unlock Password ProtectionLock Configuring NPort 5410/5430/5340I BlankFixed Lock FixedUpgrade Firmware Export/Import Monitor Add Target Select target from the listConfiguring Windows Administrator NPort 5400 Series User’s Manual Port Monitor COM Mapping On-line COM MappingConfiguring Windows Administrator Fast Flush only flush local buffer Off-line COM Mapping IP Location Configuring Windows Administrator Page IP Serial LIB How to install IP Serial Library? What is IP Serial Library?Why Use IP Serial Library? IP Serial LIB Function Groups Example ProgramIP Serial LIB InquiryPage Pinouts and Cable Wiring Port Pinout Diagrams Ethernet Port Pinouts Serial Port PinoutsCable Wiring Diagrams Pinouts and Cable WiringEthernet Cables Serial Cables DB9 Female to DB9 Male for NPortDB9 Female to DB25 Male for NPort TCP Socket Application Service Well Known Port NumbersUDP Socket Application Service Snmp Agent with MIB II & RS-232 like group IP MIB Icmp MIBSystem MIB Interfaces MIB Address Translation MIBInput Signal Table Output Signal Table Well Known Port NumbersPage Service Information Moxa Internet Services Following services are providedMoxa Product NPort Serial Number Problem Report FormService Information Product Return Procedure Revision History NPort 5400 Series User’s Manual D-5NPort 5400 Series User’s Manual Auto IP Report Protocol Auto IP Report Format Info nID List AP ID & Hardware ID Mapping Table