Moxa Technologies CP-118U user manual Service Information

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Service Information

This appendix shows you how to contact Moxa for information about this and other products, and how to report problems.

In this appendix, we cover the following topics.

!MOXA Internet Services

!Problem Report Form

!Product Return Procedure

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Contents CP-118U User’s Manual Copyright Notice TrademarksDisclaimer Table of Contents Appendix a Technical Reference Introduction Overview Smartio-The Smart Multiport Async SolutionFeatures Package ChecklistApplications Installation Flowchart Hardware Installation DIP Switch Settings CP-118U Block DiagramPlugging the Board into an Expansion Slot Page Software Installation CPCI Boards CT-114I Windows DriversWindows 2003/XP Installing the DriverCP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation Configuring the Ports CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation Using Event Log Using Moxa PComm UtilityRemoving the Driver Windows Installing the Driver for the First TimeCP-118U User’s Manual Software Installation Select Specify a location and then click on Next to continue CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation Configuring the Ports CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation Using Moxa PComm Utility Removing the Driver Windows 95/98 CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation Configuring the Ports CP-118U User’s Manual Software Installation Updating the Driver CP-118U User’s Manual Software Installation Click on Next CP-118U User’s Manual Software Installation Removing the Driver Windows NT Continue from in the next section, Configuring the Ports CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation Removing a CP-118U Board Click on Remove Click on Close, and then restart the system DOS Non-Windows DriversRun BIN\SETUP.EXE Setting up the DriverTxD buffer size Linux Loading the DriverUnloading the Driver Use the Moxa terminal utility to test the tty ports SCO CP-118U User’s Manual Software Installation CP-118U User’s Manual Software Installation Utilities Serial Programming ToolsInstalling PComm Moxa PCommPComm Programming Library Utilities Diagnostic for Moxa boards onlyMonitor for Moxa boards under Windows NT/2000/XP/2003 Terminal Emulator Wire RS-485 ProgrammingAddc Pin Assignments RS-422 and 4-wire RS-485 Board Side Pin Assignments-Female DB62RS-232 Wire RS-485 Device Side Pin AssignmentsMale DB9 Opt8-D/Opt8-M9 Female DB25 Opt8A/S Male DB25 Opt8B/CRJ45 Opt8-RJ45 Page General Troubleshooting TroubleshootingWindows 95/98 Windows NTTechnical Reference Product SpecificationsPCI Service Information Following services are provided Moxa Internet ServicesMoxa CP-118U Series Problem Report FormProduct Return Procedure
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