Moxa Technologies 5110 Series user manual Service Information

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Service Information

This appendix shows you how to contact Moxa for information about this and other products, and how to report problems.

In this appendix, we cover the following topics.

!MOXA Internet Services

!Problem Report Form

!Product Return Procedure

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Contents NPort 5110 Series User’s Manual First Edition, DecemberTrademarks NPort 5110 User’s ManualCopyright Notice DisclaimerTable of Contents Ethernet Port Pinouts Serial Port Pinouts Ethernet CablesIntroduction Overview Package ChecklistProduct Features Product Specifications Panel Layout Connecting the Hardware Getting StartedPanel Layout Connecting the HardwareConnecting the Power LED Indicators Connecting to the NetworkConnecting to a Serial Device LED Name LED Color LED FunctionInitial IP Address Configuration Default IP address Factory Default IP AddressNPort 5110 Administration Suite Initializing NPort 5110’s IP AddressTelnet Console Page Page Serial Console 19200, n, 8 Page Page Choosing the Proper Operation Mode TCP Server Mode TCP Client ModePair Connection Mode UDP ModeReal COM Mode Ethernet Modem Mode Web Console Configuration Opening Your Browser NPort 5110 Series User’s Manual Web Console Configuration Server name Basic SettingsWeb/Telnet Console Web ConsoleMethod Function Definition Network SettingsIP configuration Gateway IP addressNetmask DNS server 1 / DNS serverCommunity name Snmp SettingsIP Address Report ContactAuto report to TCP port Serial SettingsAuto report to IP Auto report periodSerial Parameters TCP alive check time Operating SettingsReal COM Mode Max connectionMax connection 2 to Setting Factory Default Necessity To FF hex None OptionalSetting Factory Default Necessity To 65535 ms Optional DelimiterTCP Server Mode Inactivity timeSetting Factory Default Necessity To FF None Optional Setting Factory Default Necessity 966 Optional Setting Factory Default Necessity 4001 RequiredCommand port Local TCP portTCP Client Mode Delimiter TCP connect on Destination IP addressDestination IP address 2/3/4 UDP Mode Local listen port Pair Connection Slave Mode Pair Connection Master Mode Dial-out Ethernet ModemDial-in Disconnection request from local siteAT Commands Disconnection request from remote siteRegisters AT&DAccessible IP Settings TCP port Setting Factory Default Necessity 4001 RequiredMail Server Auto Warning SettingsAuto Warning E-mail and Snmp Trap Event Type Snmp Trap ServerDCD changed DSR changedChange Password Load Factory DefaultsConfiguring Windows Administrator Overview Installing Windows Administrator ConfigurationInstalling Windows Administrator Page Page Page Configuration Broadcast Search Page Page Unlock Password Protection Blank LockUnlock FixedConfiguring NPort Page Upgrade Firmware Export/Import Monitor Select Add Target Page Page Page Page Port Monitor On-line COM Mapping COM MappingOn-line COM Mapping Off-line COM MappingSelect COM Settings to modify COM No., default setting, etc Page Fast Flush only flush local buffer Page Page Off-line COM Mapping Select Apply changeIP Location Page IP Serial LIB How to install IP Serial Library What is IP Serial Library?Why Use IP Serial Library? IP Serial LIB Function Groups Example ProgramPinouts and Cable Wiring DB9 Male RS-232 port pinouts for NPort Port Pinout DiagramsEthernet Port Pinouts Serial Port Pinouts Cable Wiring Diagrams Ethernet CablesTCP Socket Application Service Well Known Port NumbersUDP Socket Application Service NPort 5110 Series User’s Manual Well Known Port NumbersNPort 5110 Series User’s Manual Well Known Port Numbers Snmp Agents with MIB II & RS-232 Like Groups System MIB Interfaces MIB Address Translation MIBTCP MIB Snmp MIB Input Signal Table Output Signal Table Auto IP Report Protocol ID List Auto IP Report FormatInfo n AP ID & Hardware ID Mapping TableService Information Moxa Internet Services Following services are providedProblem Report Form Moxa NPort Moxa Product NPort Serial NumberProduct Return Procedure