Moxa Technologies C168HS Moxa Driver Version Moxa hardware settings, Operating System o, PC Host

Problem Report Form

Smartio C168 Series

Customer name:

Company:

Tel: Fax:

Email:Date:

1.Moxa Product: Smartio C168 Series Model : oC168H oC168HS Serial Number: ___________

2.Moxa Driver Version: ________________

3.Moxa hardware settings:

3.1Please check the hardware configuration by IO-IRQ.EXE from DOS or Windows 95/98 DOS Prompt.

	PORT		1	2	3	4		5	6	7	8
		I/O
	IRQ
	Interrupt Vector: ________
	Speed: ________________(High/Normal)
	3.2 Jumper JP1 on the board: o open					o short
4.	Operating System: o			Windows 95			o	Windows 98
			o	Windows NT 3.51			o	Windows NT 4.0
5.	PC Host:		o	DOS			o	UNIX			o Others
		Make _________			Model _________
6.	CPU:	Speed _____MHz			Make ______		Model ______

7.BIOS: Make __________________ Version _______

8.Problem Description: Please describes the problem as clearly as possible, including the error message you see. We may have to follow your description to reproduce the problem.

o	Board not found.	o	Board found, but can’t transfer data.
o	Can transfer data, but lose data.	o	Can transfer data, but with garbled data.

oOthers. Detailed error message description is recommended: