Moxa Technologies C168HS user manual Remove the jumper on position JP1

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Step 8. Power off the PC.

OFF

Step 9. Remove the jumper on position JP1.

Remove jumper

JP1

Step 10. Power on the PC.

ON

Windows NT

This section is specific for troubleshooting under Windows NT. For general problems and solutions, please see the previous section, “General Troubleshooting”.

1.After the system reboots, the error message “Another driver in the system, which did not report its resources, has already claimed the interrupt used by xxx.” appears in the Event Log.

This indicates that the MOXA board is found, but the IRQ is conflicting with another adapter. Please make sure there is no conflict with other adapter’s IRQ. Check the BIOS IRQ settings first. Make sure that an IRQ is available.

2.After the system reboots, the error message “Cannot find any configured MOXA Smartio/Industio Series board!” appears in the Event Log.

6-4Smartio C168H/HS User’s Manual

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Contents Smartio C168H/HS User’s Manual May 1999 6th EditionDisclaimer Copyright NoticeTrademarks Moxa Internet Services Hardware Installation Software InstallationConnection Option Opt8x and Cable Wiring TroubleshootingTable of Contents Connection Option Opt8x and Cable Wiring TroubleshootingSerial Programming Tools Technical ReferenceSmartio The Smart Multiport Async Solutions OverviewQuick Installation JP1Introduction Surge Protection Operating System SupportMoxa Serial Comm Tools Wide ApplicationsFeatures UartOpt8A/Opt8B/Opt8S Check ListIntroduction Opt8C/Opt8D Opt8F/Opt8ZRS-422 Mode Introduction Opt8JInstallation Guide RS-485 ModeDefault Settings Smartio C168 SeriesAddress INT Vector 0x1C0Quick Hardware Installation How to Do Quick Hardware InstallationHardware Installation with IO-IRQ Utility Configuration changedIO-IRQ Utility and Hardware Configuration Hardware Installation IRQ SpeedHardware Installation Normal Speed Spectrum High Speed Spectrum Software Installation Windows NTInstalling Driver Software Installation 4Smartio C168H/HS User’s Manual Tx Fifo Size Port NumberRx Fifo Trigger 6Smartio C168H/HS User’s Manual Configuring Board and Port 8Smartio C168H/HS User’s Manual Windows 95/98 Updating DriverRemoving Driver Driver10Smartio C168H/HS User’s Manual Software Installation 12Smartio C168H/HS User’s Manual Software Installation 14Smartio C168H/HS User’s Manual Updating Driver 16Smartio C168H/HS User’s Manual DOS Driver Setup Software Installation 20Smartio C168H/HS User’s Manual Software Installation Loading Driver Unix Unloading Driver# /tmp/moxa/mxinstall # cdSCO Unix # moxaadmFor SCO UNIX/OpenServer For Unix SVR4.2 For SCO UNIX/OpenServerFor Unix SVR4.2 Moxa TTY Device Naming Convention Baud Rate Settings Administration Utility moxaadmSoftware Installation Basic Configuration Non-Modem and Modem Baud RateAdvanced Configuration Baud Rate MappingLabel High/Normal Speed High Speed Low Band High Band RTS/CTS Hardware Flow Control Port MonitoringTx Fifo Trigger Software Installation Terminal Emulation Driver Removal Setting Moxa Ports to Terminal SCO UNIX/OpenServer36Smartio C168H/HS User’s Manual Installation Windows NT and Windows 95/98PComm Programming Library UtilitiesSerial Programming Tools Diagnostic for Moxa boards only Monitor for Moxa boards under Windows NT Only Serial Programming Tools Terminal Emulator Extended Unix Ioctl Commands Programming the Moxa PortsSyntax for SCO UNIX/OpenServer Syntax for Unix SVR4.2Mtcrts Mtcdtr Mstatus Mhwflow 12Smartio C168H/HS User’s Manual Utilities Terminal Emulator DOS API-232 Library Data Scope RS-485 Programming for Opt8J DiagnoseThere is a dedicated RS-485 SolutionFunction in PComm or API-232 library. It Connection Option Opt8x and Cable Wiring RS-232 Cable Wiring for Opt8A/B/C/D/SOpt8D DTE, DB9 Male Opt8A/S DCE, DB25 FemaleOpt8B/C DTE, DB25 Male Type 1 To connect Smartio C168 Series to a DTE device RTS CTS DSR DTR GND DCDType 2 To connect Smartio C168 Series to a DCE device Opt8B/C Opt8B/C DTE Device DB25 Male RS-422 Cable Wiring for Opt8J/F/Z Opt8D DTE Device DB9 Male DB25 MaleOpt8J/F/Z Followings are operation modes for RS-422 RS-485 Cable Wiring for Opt8J Opt8JRS-422/485 Impedance Matching 12Smartio C168H/HS User’s Manual General Troubleshooting Hardware causes and solutionsSoftware Causes and Solutions Step Io-irqRemove the jumper on position JP1 COM number of the Smartio C168 Series conflicts with others Windows NT system panic blue screenSoftware Cause and Solution Under UNIXs, the newly rebuilt kernel could not boot 8Smartio C168H/HS User’s Manual Specifications AppendixUart 16C550C SCO Xenix QNXPC I/O Port Address Map IO/ Address DeviceDB62 Connector Pinouts Pin no SignalPC Host Moxa Driver Version Moxa hardware settingsOperating System o Return Procedure