Moxa Technologies C168HS user manual COM number of the Smartio C168 Series conflicts with others

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Troubleshooting

a.Some partial decoded network board may interfere with our board. Please avoid from using 0x300 as I/O address for those network boards.

b.Check hardware configuration of Smartio C168 Series board by IO- IRQ.EXE. Then make sure the hardware configuration, including I/O addresses for each port, Interrupt Vector, IRQ, is identical to that of the driver.

c.The I/O addresses may conflict with other devices, please change another set of I/O address such as I/O:0x280, Interrupt Vector:0x2C0.

d.The board(s) is not plugged properly. Please make sure the board is seated firmly in the expansion slot.

e.The slot for plugging the board is defective.

In this case, please try other slots until you find a good one.

f.The board might be defective.

3.The COM number of the Smartio C168 Series conflicts with others.

The COM numbers of different boards happen to be the same. Try to change the COM number mappings.

4.Windows NT system panic (blue screen).

The possible reason is an IRQ or memory conflict with other ISA Bus adapters, like LAN and SCSI boards, or the system BIOS. Please refer to the corresponding problem in the previous section, “General Troubleshooting”, for solutions.

Windows 95/98

This section is specific for troubleshooting under Windows 95/98. For general problems and solutions, please see the previous section, “General Troubleshooting”.

1.The system fails to find the Smartio C168 Series board! After system reboots, error message “Smartio C168 Series (CAP=0x0180, port 1=COM3): Board is not found” appears.

a.Some partial decoded network board may interfere with our board. Please avoid from using 0x300 as I/O address for those network boards.

b.Check hardware configuration of Smartio C168 Series board by IO- IRQ.EXE. Then make sure the hardware configuration, including I/O

Smartio C168H/HS User’s Manual 6-5

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Contents May 1999 6th Edition Smartio C168H/HS User’s ManualCopyright Notice TrademarksDisclaimer Moxa Internet Services Software Installation Hardware InstallationConnection Option Opt8x and Cable Wiring TroubleshootingTable of Contents Troubleshooting Connection Option Opt8x and Cable WiringSerial Programming Tools Technical ReferenceOverview Smartio The Smart Multiport Async SolutionsJP1 Quick InstallationOperating System Support Introduction Surge ProtectionMoxa Serial Comm Tools Wide ApplicationsUart FeaturesCheck List IntroductionOpt8A/Opt8B/Opt8S Opt8F/Opt8Z Opt8C/Opt8DIntroduction Opt8J RS-422 ModeRS-485 Mode Installation GuideSmartio C168 Series Default SettingsAddress INT Vector 0x1C0How to Do Quick Hardware Installation Quick Hardware InstallationConfiguration changed Hardware Installation with IO-IRQ UtilityIO-IRQ Utility and Hardware Configuration Hardware Installation Speed IRQHardware Installation Normal Speed Spectrum High Speed Spectrum Windows NT Software InstallationInstalling Driver Software Installation 4Smartio C168H/HS User’s Manual Port Number Rx Fifo TriggerTx Fifo Size 6Smartio C168H/HS User’s Manual Configuring Board and Port 8Smartio C168H/HS User’s Manual Updating Driver Windows 95/98Removing Driver Driver10Smartio C168H/HS User’s Manual Software Installation 12Smartio C168H/HS User’s Manual Software Installation 14Smartio C168H/HS User’s Manual Updating Driver 16Smartio C168H/HS User’s Manual DOS Driver Setup Software Installation 20Smartio C168H/HS User’s Manual Software Installation Loading Driver Unloading Driver Unix# cd # /tmp/moxa/mxinstall# moxaadm SCO UnixFor SCO UNIX/OpenServer For Unix SVR4.2For SCO UNIX/OpenServer For Unix SVR4.2 Moxa TTY Device Naming Convention Administration Utility moxaadm Baud Rate SettingsNon-Modem and Modem Baud Rate Software Installation Basic ConfigurationBaud Rate Mapping Advanced ConfigurationLabel High/Normal Speed High Speed Low Band High Band Port Monitoring Tx Fifo TriggerRTS/CTS Hardware Flow Control Software Installation Terminal Emulation Driver Removal SCO UNIX/OpenServer Setting Moxa Ports to Terminal36Smartio C168H/HS User’s Manual Windows NT and Windows 95/98 InstallationUtilities PComm Programming LibrarySerial Programming Tools Diagnostic for Moxa boards only Monitor for Moxa boards under Windows NT Only Serial Programming Tools Terminal Emulator Programming the Moxa Ports Extended Unix Ioctl CommandsSyntax for Unix SVR4.2 Syntax for SCO UNIX/OpenServerMtcrts Mtcdtr Mstatus Mhwflow 12Smartio C168H/HS User’s Manual Utilities Terminal Emulator DOS API-232 Library Data Scope Diagnose RS-485 Programming for Opt8JSolution Function in PComm or API-232 library. ItThere is a dedicated RS-485 RS-232 Cable Wiring for Opt8A/B/C/D/S Connection Option Opt8x and Cable WiringOpt8A/S DCE, DB25 Female Opt8B/C DTE, DB25 MaleOpt8D DTE, DB9 Male RTS CTS DSR DTR GND DCD Type 1 To connect Smartio C168 Series to a DTE deviceType 2 To connect Smartio C168 Series to a DCE device Opt8B/C Opt8B/C DTE Device DB25 Male Opt8D DTE Device DB9 Male DB25 Male RS-422 Cable Wiring for Opt8J/F/ZOpt8J/F/Z Followings are operation modes for RS-422 Opt8J RS-485 Cable Wiring for Opt8JRS-422/485 Impedance Matching 12Smartio C168H/HS User’s Manual Hardware causes and solutions General TroubleshootingSoftware Causes and Solutions Io-irq StepRemove the jumper on position JP1 Windows NT system panic blue screen COM number of the Smartio C168 Series conflicts with othersSoftware Cause and Solution Under UNIXs, the newly rebuilt kernel could not boot 8Smartio C168H/HS User’s Manual Appendix SpecificationsSCO Xenix QNX Uart 16C550CIO/ Address Device PC I/O Port Address MapPin no Signal DB62 Connector PinoutsMoxa Driver Version Moxa hardware settings Operating System oPC Host Return Procedure