Pelco VMX300-E installation manual Product Warranty and Return Information

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PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on fiber optic products and TW3000 Series unshielded twisted pair transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra III™, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video products.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product lia- bility, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at

(800)289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #

Date

Comments

C1552M

8/04

Original version.

C1552M-A

12/04

Added information on the UPS model required for CE compliance.

C1552M-B

4/05

Revised to reflect hardware and software changes (as a result of ECO 04-10212).

C1552M-C

7/07

Revised portions of the External Devices section; revised the monitor and analog video connection instructions (as a result of ECO 07-17473).

Pelco, the Pelco logo, Camclosure, Coaxitron, Esprit, ExSite, Genex, Legacy, and Spectra are registered trademarks of Pelco. PelcoNet, Endura, and Spectra III are trademarks of Pelco.

Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Pentium is a registered trademark of Intel Corporation.

Powerware® is a registered trademark of Powerware Corporation. DLP is a registered trademark of Texas Instruments, Inc.

©Copyright 2007, Pelco. All rights reserved.

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Contents Rear View AddendumVMX300-E Monitor Outputs How to Connect a Single Monitor to a VMX300-E WorkstationModel Workstations VMX300-E Analog Video InputsISO9001 Installation Manual Page Contents List of Tables List of IllustrationsImportant Safety Instructions Video Quality Caution Regulatory NoticesDescription VMX300 Models ModelsVMX300-E-CL-0 Client VMX300-E ModelsCompatible Products VMX300E-B Backup ServerDocumentation Resources Typical Applications Matrix SwitchersPelco Ascii Switchers Coaxitron and Fixed Camera Transmission Looping Camera Outputs DX8000 and DX9000 Series DvrsConnecting a DVR Method Network Pelconet Transmission SystemsNetworkip Example 3 of a PelcoNet Configuration Sample VMX300-E System with the NVR300 NVR300 Network Video RecorderParts List InstallationUSER-SUPPLIED Parts Mounting Rack Mount InstallationFront View Rear View VMX300-E Connections to the Network VMX300-E ConnectionsVMX300-E Keyboard and Mouse Right VGA Monitor Video Input Direct Serial Connection External DevicesInternet Protocol KBD300A Direct Serial Connection KBD300A KeyboardNetwork Keyboard Communications tab, Connection Type Select Direct Serial SPECTRA/ESPRIT Control ConnectionsConnect Ground on ONE END only CM6700 SwitcherCM6800 Port Programming CM6800 SwitcherAlternate CM6800 Connection CM9700 Matrix Switching Systems Alternate CM9700 Connection CM9760-ALM Alarm Interface Unit RDA RDB RS-422 Reversed Cable CM9760-REL Relay Interface UnitIP-BASED Devices Serial Output DevicePower Cables Appendix Changing the Port Settings of a VMX300-E COM PortELECTRICAL/ Video SpecificationsPage Product Warranty and Return Information ISO9001

VMX300-E specifications

The Pelco VMX300-E is a cutting-edge video management system that caters to the growing needs of modern security surveillance. Designed for scalability, flexibility, and performance, this system supports a vast range of applications, from small installations to large enterprise-level systems. One of its most impressive features is its user-friendly interface, which is intuitive and easy to navigate, allowing users to efficiently manage, view, and record high-definition video from a variety of sources.

One of the standout characteristics of the VMX300-E is its compatibility with numerous camera models and types, including IP and analog cameras. This vast compatibility ensures that users can integrate existing surveillance equipment into the new system seamlessly, maximizing their current investments in security technology. The system supports a wide resolution range, ensuring that users can capture high-quality video regardless of their needs or deployment environment.

Pelco has incorporated advanced technologies into the VMX300-E, including powerful video analytics capabilities. These analytics allow for real-time monitoring and alerting, enhancing situational awareness and enabling security personnel to respond quickly to incidents. Features such as motion detection, license plate recognition, and object tracking add significant value by automating surveillance processes and reducing the burden on operators.

Another key characteristic of the VMX300-E is its robust storage options. The system supports both local and cloud-based storage solutions, providing users with flexibility in how they manage and store their video footage. The ability to archive video for extended periods is crucial for compliance and investigative purposes, making the VMX300-E a reliable choice for organizations with strict security requirements.

Scalability is another fundamental aspect of the Pelco VMX300-E. The system can support a wide range of camera counts and integrates with various other security systems, including access control and intrusion detection systems. This level of integration ensures that businesses can adapt their security measures as they grow or change.

In summary, the Pelco VMX300-E stands out in the crowded video management system market due to its user-friendly interface, versatile compatibility, advanced analytics, and flexible storage options. Its scalability and integration capabilities make it a future-proof solution for businesses looking to enhance their security operations. Whether for retail, transportation, or critical infrastructure, the VMX300-E delivers exceptional performance that meets the demands of today’s security landscape.
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