NTI NODEMUX SERIES UNIVERSAL KVM SWITCH
TROUBLESHOOTING
If the ST-2U 2-Port Universal KVM switch is not working properly, consider the suggestions below to see if a solution can be found.
•Verify that all cables are securely connected.
•Verify that the CPU is connected to a Keyboard port and Video port with the same CPU port number.
•If a CPU seems to be locked up, press the “CPU SELECT” button a couple of times.
•If the problem persists, unplug the keyboard and mouse cables (not the CPU keyboard and mouse) from the ST-2U and reconnect them.
•Power-up the NTI switch first, then the CPUs.
Note: always follow the power-up sequence (See page 9).
•If a Compaq Proliant 2000 or non-Intel architecture Unix machine with PS/2 ports (such as HP9000) does not detect a keyboard or mouse attached when booting, booster cables (VKTINT-1K-1) may be needed for both the keyboard and mouse CPU ports. If booster cables are used, they must first be connected to both PS/2 keyboard and mouse connectors on the VKTINT-1 adapter cable that is then connected to the CPU port on the switch.
If the suggestions above have been tried and the NTI ST-2U2-Port Universal KVM switch is still not functioning properly, a solution to the problem may be found on our website at http://www.nti1.com in our FAQ (Frequently Asked Questions) section, or, please call us directly at (800) 742-8324(800-RGB-TECH)in the US & Canada or (330) 562-7070(Worldwide) and we’ll be happy to assist in any way we can.
ST-2U | | Options: |
SERIAL NO.: | | -13W3 |
| | | | | -U |
DATE: | | -RS |
| | | | | -A |
INSPECTED BY: | | -TS |
| | | | | -DV |
Man 042 Rev. 4/15/04
