Samsung SCX-5115, SCX-5315F, SCX-5315F/5115 8

8TROUBLESHOOTING

This chapter gives helpful information for what to do if you

encounter an error.

This chapter includes:

• Document Jams

• Paper Jams

• LCD Error Messages

• Solving Problems

Contents

Main Page ii C G ETTING I NSTALLING S iii P APER H C P iv S M T I NSTALLING A N ETWORK O S vi Important Precautions and Safety Information vii viii Laser Safety Statement ix Ozone Safety Power Saver Recycling x Radio Frequency Emissions FCC Information to the User Canadian Radio Interference Regulations Fax Branding xi Ringer Equivalence Number xii Declaration of Conformity (European Countries) Approvals and Certifications EC Certification xiii Replacing the Fitted Plug (for UK Only) Page 1 1.2 Unpacking 1.3 Ensure that you have the following: NOTE: Component Location Take a moment to familiarise yourself with the main components of your machine. Front View 1.5 Rear View 1.6 Control Panel Functions SCX-5315F 1.7 4 6 1.8 10 11 12 13 1.9 SCX-5115 2 1.10 4 6 8 9 1.11 Making Connections 1.12 1.13 Installing the Drum and Toner Cartridges Page 1.16 1.17 Turning the Machine On Loading Paper Page 1.19 1.20 Tray Setting the Paper Size Changing the Display Language 1.21 Using Save Modes Toner Save Paper Save 1.22 Power Save 2 2.2 About Samsung Software Samsung software Users Guides Adobe Acrobat Reader OCR Software Windows MFP Driver Remote Control Panel System Requirements Supported Operating System Minimal Requirements Recommended 2.4 Installing Samsung Software 2.5 2.6 2.7 2.8 Uninstalling Samsung Software Uninstalling the MFP Driver 2.9 2.10 Uninstalling Samsung SmarThru Page 2.12 Using the SmarThru CD-ROM 3 3.2 Selecting Print Media 3.3 Paper Guidelines 3.4 TrayLoading Paper in the Tray 3.5 3.6 Using the Multi-Purpose Tray 3.7 3.8 3.9 Setting the Paper Size for Copying Page 4 4.2 Loading Paper for Copy Output Selecting a Paper Tray 4.3 Making Copies from the Automatic Document Feeder 4.4 Making Copies using the Document Glass 4.5 4.6 Setting Copy Options Image 4.7 Contrast Set 4.8 Zoom Auto Fit Copying Clone Copying 4.11 Duplex Copying 4.12 Collation Copying 4.13 Page Page 5.2 Printing a Document 5.3 Printer Settings Accessing Printer Settings Windows 95/98/Me 5.4 Windows NT 4.0 Printer Properties Tabs 5.5 Paper Tab 5.6 Graphic Tab 5.7 Output Tab Multiple Pages per Side Page 5.9 Poster 5.10 Duplex Printing 5.11 Watermark Tab 5.12 About Tab Printer Properties Buttons & Icons Setting Up the Locally Shared Printer In Windows 9x/Me Setting Up the Host Computer In Windows NT 4.0/2000/XP Page 6 6.2 Scanning using the Samsung SmarThru 6.3 6.4 Scanning Process with TWAIN- enabled Software 7 7.2 Cleaning the Scan Unit 7.3 Expected Cartridge Life Replacing the Toner Cartridge Page Page Page 7.7 Setting to Notify Toner Low 7.8 Cleaning the Drum Replacing the Drum Cartridge 7.9 Page 7.11 Consumables and Replacement Parts Page 8 8.2 Document Jams Input Misfeed Exit Misfeed Roller Misfeed 8.4 Paper Jams Paper Feed Area Page 8.6 Fuser Area Paper Exit Area Page Duplex Jam 8.10 Multi-Purpose Tray Jam 8.11 LCD Error Messages 8.12 8.13 Solving Problems Copier Problem Solution Chart 8.14 8.15 Printing Problem Solution Chart 8.16 8.17 8.18 Fax Problem Solution Chart 8.19 Page A A.2 Installing a Network Interface Card Page A.4 A.5 A.6 Configuring Network Parameters A.7 Supported Operating Systems Printing a Network Configuration Page A.8 Configuring TCP/IP Static Addressing Press or to display CONFIG NETWORK on the bottom line. The first option, CONFIGURE TCP displays on the bottom line. Press or until IP ADDRESS displays on the bottom line. Dynamic Addressing (BOOTP/DHCP) A.10 Configuring Netware A.11 Restoring the Network Configuration Resetting the Network Interface Card Configuring the Samsung Network Printer Port Installing Samsung Network Printer Port Selecting the Samsung Network Printer Port M EMO A.14 Page B.2 General Specifications for Multi-Purpose Tray: 100 sheets (weight: 75 g/m , 20 lb) B Scanner and Copy Specifications B.3 B.4 Printer Specifications Facsimile Specifications Page I A B C D R S T U W