Fax Problem Solution Chart | ||
(Available in | ||
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Condition | Suggested solutions | |
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The machine is not | Unplug the power cord and plug it in again. | |
working, there is no | ||
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display and the buttons | Check that your socket is Live. | |
are not working. | ||
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| Check that the phone line is connected properly. | |
No dial tone | Check that the phone socket on the wall is working by | |
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| plugging in another phone. | |
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The numbers stored in | Make sure that the numbers are stored in the memory | |
the memory do not dial | correctly. Print a Phone Book list referring to the | |
correctly. | Facsimile User’s Guide. | |
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| Make sure that the document is not wrinkled and you | |
The document does not | are putting it in correctly. Check that the document is | |
the right size, not too thick or thin. | ||
feed into the machine. | ||
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| Make sure that the ADF top cover is firmly closed. | |
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| The FAX mode should be selected. | |
Faxes are not received | Make sure that there is paper in the Tray. | |
automatically. | ||
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| Check if the display shows “MEMORY FULL.” | |
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Faxes are not received | Check that you hung up the handset of the external | |
manually. | telephone before you started faxing. | |
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| Make sure that the document is loaded face down/up | |
| depending on whether you are using the Document | |
Your machine will not | scanner glass or ADF unit. | |
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send anything. | “TX” should show up on the display. | |
| Check the other fax machine you are sending to, to see | |
| if it can receive your fax. | |
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You cannot poll another | The fax machine you are polling may be using a poll | |
machine. | code. Contact the remote operator. | |
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