Condition | Probable cause | Suggested solutions |
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| There is a paper quality | Use only paper that meets the |
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| specifications required by the |
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| problem. |
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| machine. |
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Irregular faded |
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patches of print. |
| Remove the toner cartridge and |
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| Toner may be unevenly | shake it gently to evenly distribute |
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| distributed. | the toner. Then reinstall the toner |
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| cartridge. |
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| There is a paper quality | Use only paper that meets the |
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Black staining | specifications required by your |
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problem. |
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| machine. |
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Character voids | The paper may be too | Try printing with a different batch |
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dry. | of paper. |
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| Try printing with a different batch |
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| The paper may be too | of paper. Do not open packets of |
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| paper until necessary so that the |
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| damp. |
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| paper does not absorb too much |
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Background |
| moisture from the air. |
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scatter |
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| If printing onto envelopes, change |
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| Printing over uneven | your printing layout to avoid |
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| printing over areas that have |
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| surfaces. |
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| overlapping seams on the reverse |
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| side. |
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| Try printing with a different batch |
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| The paper may be too | of paper. Do not open packets of |
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Missing characters | paper until necessary so that the |
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damp. |
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| paper does not absorb too much |
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| moisture from the air. |
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Back of printout is | The transfer roller may | Print a few blank pages to clean |
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dirty | be dirty. | the transfer roller. |
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| Remove the toner cartridge and |
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| shake it gently to evenly distribute |
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| the toner. Then reinstall the toner |
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Faded graphics | Toner may be low. | cartridge. | 8 | |
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| Ensure that you have a spare toner | |
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| cartridge. |
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