Condition

Suggested solutions

 

 

 

The fax machine sending you the fax may be faulty.

 

The fax machine sending you a fax may have a dirty

The incoming fax has

document glass. Clean the document glass, referring to

page 7.2.

blank spaces or you

 

received a poor-quality

A noisy phone line can cause line errors.

copy.

Check your machine by making a copy.

 

 

The toner cartridge may be empty. Replace the toner

 

cartridge, referring to page 7.3.

 

 

Some of the words are

The fax machine sending you the fax had a temporary

stretched on the

document jam.

incoming fax.

 

 

 

There are lines on the

Check your scan glass for marks, and clean it. See

copies or documents you

page 7.2.

send.

 

 

 

The machine dials a

The other fax machine may be turned off, out of paper,

number, but fails to

or cannot answer incoming calls. Speak with the other

make a connection with

machine operator and ask her or him to sort out the

another fax machine.

problem.

 

 

 

There may not be enough memory to store the

Documents are not

document. If the display shows a “MEMORY FULL”

stored in the memory

message, delete any documents you no longer need

 

from the memory, then restore the document.

 

 

Blank areas appear at

 

the bottom of each page

You may have chosen the wrong paper settings in the

or on other pages, with

user option setting. Refer to the Facsimile User’s Guide

only a small strip of text

to choose the proper paper size.

printed at the top.

 

 

 

8

TROUBLESHOOTING 8.19

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Samsung SCX-5115, SCX-5315F/5115 manual Incoming fax has