Printing Problem Solution Chart
Condition | Probable cause | Suggested solutions | ||
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| The |
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| cable or USB cable is | Check the cable connection. | |
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| not connected properly. |
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| The | Check the cable with a computer | |
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| and printer that work. If printing is | ||
Your machine | cable or USB cable is | still not possible, replace the cable. | ||
defective. |
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does not print. |
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| Check the printer settings in the | |
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| The port setting is | Windows Control Panel to make | |
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| sure that the print job is being sent | ||
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| incorrect. | ||
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| to the correct port. (For Example: | ||
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| LPT1.) | |
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| The toner and drum | Check that the toner and drum | |
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| cartridges are not | ||
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| cartridges are installed properly. | ||
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| installed properly. | ||
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Your machine | The printer driver may |
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not be installed | Reinstall the software. | |||
does not print. | ||||
properly. |
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(continued) |
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| The parallel port cable | Use the | |
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| cable supplied with the machine or | ||
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| specifications may not | ||
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| replace it with an | ||
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| be correct. | ||
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| compliant cable. | ||
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| The page layout is too | Reduce the resolution setting from | |
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| 600 dpi to 300 dpi. Install more | ||
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| complex. | ||
Half of the page is | RAM in the computer. | |||
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blank. |
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| The page orientation | Change the page orientation in the | ||
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| may be incorrect. | printer setup dialogue. | |
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