Display

Meaning

Solution

 

 

 

 

The toner cartridge has

Replace with a new toner

TONER EMPTY

run out. The machine

cartridge. See page 7.3.

 

stops.

 

 

 

 

 

 

 

Take out the toner cartridge and

TONER LOW

The toner is almost

gently shake it. By doing this, you

empty.

can temporarily re-establish

 

 

 

printing operations.

 

 

 

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please contact a service engineer.

Copier Problem Solution Chart

Condition

Suggested solutions

 

 

 

 

 

Check that the machine is plugged into an electrical

 

 

supply.

 

The LCD does not turn on.

Ensure that there is power to the socket where the

 

 

unit is plugged in to and that the machine power

 

 

switch is in the ON position.

 

 

 

 

The machine beeps an error

Make sure that the machine is in copy mode. If not,

 

sound and does not make a

change the mode to the Copy mode by pressing

 

copy.

Mode/Enter.

 

 

 

 

 

If the original is light, use the Contrast button to

 

Copies are too light or too

darken the background of the copies.

 

 

 

dark.

If the original is dark, use the Contrast button to

 

 

 

 

lighten the background of the copies.

 

 

 

 

 

If the detects are on the original, press the Contrast

 

Smears, lines, marks, or

button to lighten the background of your copies.

 

 

 

spots on copies.

If no defects are on the original, clean the document

8

 

 

glass and underside of the document cover.

 

 

 

White or black lines on

Check to see if the temperature is too low. When it

 

is lower than 10 oC , copy your document 1 hour

 

your copy.

 

after you turn the machine on.

 

 

 

 

 

 

TROUBLESHOOTING 8.13

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Samsung SCX-5115, SCX-5315F/5115 manual Solving Problems, Copier Problem Solution Chart, Mode/Enter