Sun Microsystems 2500 manual Troubleshooting and Technical Support

Page 51

C H A P T E R 4

Troubleshooting and Technical

Support

This chapter contains information to help you troubleshoot minor workstation problems.

This chapter includes information about the following topics:

Troubleshooting the Sun Blade 2500 Workstation

How to Get Technical Assistance

Troubleshooting the Sun Blade 2500

Workstation

If you experience problems while setting up your workstation, refer to the troubleshooting information in TABLE 4-1.

TABLE 4-1Troubleshooting Procedures

SymptomTroubleshooting

Workstation powers on,

1.

Is the Power button for the monitor turned on?

but the monitor does

2.

Is the monitor power cord connected to a wall outlet?

not.

 

3.

Does the wall outlet have power? Test by plugging in another device.

 

 

System stops booting

At the ok prompt type: boot

after the ok prompt is

If the system does not boot, contact your system administrator or a Sun Service

displayed.

Support Center.

35

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Contents Sun Blade Getting Started Guide Energy Star Contents Getting Started With the Additional Preinstalled Software Contents Vi Sun Blade 2500 Getting Started Guide December Figures Viii Sun Blade 2500 Getting Started Guide December Tables Sun Blade 2500 Getting Started Guide December How This Book Is Organized PrefaceUsing Unix Commands Shell Prompts Typographic ConventionsRelated Documentation Accessing Sun Documentation OnlineThird-Party Web Sites Contacting Sun Technical SupportSun Welcomes Your Comments Xvi Sun Blade 2500 Getting Started Guide December Planning the Installation Process Safety and Compliance Information1Process for Installing the Sun Blade 2500 Workstation 2Unpacking the Workstation Unpacking the Workstation3Front Panel Overview Front Panel Overview4Back Panel Overview Back Panel OverviewXVR-100 33 MHz 6illustrates the cable connections for the workstation Cabling the WorkstationPowering On the Workstation 1describes two methods for powering off the workstation Powering Off the WorkstationSun Blade 2500 Getting Started Guide December Planning the Installation Process for Solaris Use a Preinstalled Version Software? Yes Setting Up Your Operating SystemPage Sun Install Check Downloading Sun Install Check 2Power-Indicator LED Status Power Management FeaturesActivating the Workstation From Low-Power Mode Putting the Workstation Into Low-PowerModeSun Blade 2500 Getting Started Guide December Getting Started With the Additional Preinstalled Software Solaris Documentation Sun Blade 2500 Workstation Hardware DocumentationDocumentation on the Hard Drive Viewing ShowMe How Video Animations Documentation on CDSolstice DiskSuite and Volume Manager MozillaGetting Started With Mozilla Gnome Desktop Environment Common Desktop Environment CDEApache Server Getting Started With GnomeGetting Started With Apache Server Adobe Acrobat Reader Sun ONE Grid EngineGetting Started With Adobe Acrobat Reader Getting Started With StarOffice StarOfficeSun ONE Studio PerlGetting Started With Sun ONE Studio Getting Started With Perl Development Tools for the Java PlatformJMStudio SunForumGetting Started With JMStudio Getting Started With SunForum Restoring Preinstalled SoftwareRestoring the Sun Blade 2500 Workstation Documentation Restoring the Solaris Preinstalled SoftwareReinstalling Mozilla Backing Up the Preinstalled Image to Another Hard DriveReinstalling Other Software Reinstalling StarOffice SoftwareSolaris Hard Drive MirroringSun Blade 2500 Getting Started Guide December Troubleshooting the Sun Blade Workstation Troubleshooting and Technical SupportIf the CD has not ejected using above, complete these steps Troubleshooting and Technical Support Type kill -9process ID Manual 2Sun Web Sites and Telephone Numbers How to Get Technical Assistance
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