TABLE 4-1 Troubleshooting Procedures (Continued)
SymptomTroubleshooting
CD or DVD does not eject from the media tray when you press the Eject button.
1.Move the mouse or press any key on the keyboard. The drive might be in
2.Attempt to eject the CD using the Eject button on the media drive.
3.In a terminal window type: eject cdrom
4.If Step 3 does not work, verify that the CD is not mounted. In a terminal window, type: df grep cdrom
If the CD is mounted, text similar to this example will be displayed:
5.Unmount the CD by typing: umount and the command output shown in parentheses above. In the example above, the mount point is
6.Type the command: eject cdrom
Alternate Procedure for Media CDs
1.
2.Select File→Eject.
3.If the CD does not eject, use a terminal window to exit the CD directory by typing: cd
4.Try again to eject the CD from the File Manager window.
If you need further assistance, contact your system administrator or a Sun Service Support Center.
System Administrator Emergency Procedures for All CDs
As superuser, stop the vold daemon:
1.Open a terminal window.
2.As superuser, type: /etc/init.d/volmgt stop
3.Press the Eject button on the media player.
Note: To mount another CD, you need to start vold by typing:
/etc/init.d/volmgt start
If the CD has not ejected using Step 3 above, complete these steps:
1.Bring the system to the ok prompt.
2.Press the Eject button.
If the CD still does not eject using the two processes above, there might be a cable problem or other hardware problem. Call a Sun Service Support Center for further assistance.