Sun Microsystems 2500 manual How to Get Technical Assistance, 2Sun Web Sites and Telephone Numbers

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How to Get Technical Assistance

TABLE 4-2Sun Web Sites and Telephone Numbers

Sun Blade 2500 Workstation Documents and Support Resources

URL or Telephone Number

 

 

PDF files for all the current Sun Blade 2500 workstation documents.

http://www.sun.com/documentation/

Key documents include:

Select the links:

Sun Blade 2500 Service, Diagnostics, and Troubleshooting Manual, 817-5117

Hardware Product Categories→Desktop &

Sun Blade 2500 Getting Started Guide, (817-5119)

Sun Blade 2500 Product Notes, (817-5121)

Workstation→Sun Blade 2500 Workstation

 

 

Find Solaris and other software documents here. This is also an

http://docs.sun.com/

alternative web site for some Sun Blade 2500 workstation documents.

 

This web site has full search capabilities.

 

 

 

Find Solaris on Sun Hardware documentation here.

http://www.sun.com/documentation/

 

Select the links:

 

Hardware Product

 

Categories→Software→Solaris on Sun Hardware.

 

 

Warranty and Contract Support contacts. Links to other service tools.

http://www.sun.com/service/online/

 

 

Discussion and troubleshooting forums.

http://supportforum.sun.com/

 

 

Support, diagnostic tools, alerts, for all Sun products.

http://www.sun.com/bigadmin/

 

 

SunSolve™: Contains links to software patches. Lists some system

http://www.sunsolve.sun.com/handbook_

specifications, troubleshooting and maintenance information, and other

pub/

tools.

 

 

 

Warranties for every Sun product.

http://www.sun.com/service/support/wa

 

rranty/

 

 

Sun Service Support Phone Numbers.

1-800-872-4786 (1-800-USA-4Sun) Select Option 1

 

 

This web site lists international telephone numbers for Sun Service

http://www.sun.com/service/contacting

Support.

/solution.html

 

 

 

40 Sun Blade 2500 Getting Started Guide • December 2004

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Contents Sun Blade Getting Started Guide Energy Star Contents Getting Started With the Additional Preinstalled Software Contents Vi Sun Blade 2500 Getting Started Guide December Figures Viii Sun Blade 2500 Getting Started Guide December Tables Sun Blade 2500 Getting Started Guide December Preface How This Book Is OrganizedUsing Unix Commands Typographic Conventions Shell PromptsAccessing Sun Documentation Online Related DocumentationSun Welcomes Your Comments Third-Party Web SitesContacting Sun Technical Support Xvi Sun Blade 2500 Getting Started Guide December Safety and Compliance Information Planning the Installation Process1Process for Installing the Sun Blade 2500 Workstation Unpacking the Workstation 2Unpacking the WorkstationFront Panel Overview 3Front Panel OverviewBack Panel Overview 4Back Panel OverviewXVR-100 33 MHz Cabling the Workstation 6illustrates the cable connections for the workstationPowering On the Workstation Powering Off the Workstation 1describes two methods for powering off the workstationSun Blade 2500 Getting Started Guide December Planning the Installation Process for Solaris Setting Up Your Operating System Use a Preinstalled Version Software? YesPage Sun Install Check Downloading Sun Install Check Power Management Features 2Power-Indicator LED StatusPutting the Workstation Into Low-PowerMode Activating the Workstation From Low-Power ModeSun Blade 2500 Getting Started Guide December Getting Started With the Additional Preinstalled Software Documentation on the Hard Drive Solaris DocumentationSun Blade 2500 Workstation Hardware Documentation Documentation on CD Viewing ShowMe How Video AnimationsGetting Started With Mozilla Solstice DiskSuite and Volume ManagerMozilla Common Desktop Environment CDE Gnome Desktop EnvironmentGetting Started With Apache Server Apache ServerGetting Started With Gnome Getting Started With Adobe Acrobat Reader Adobe Acrobat ReaderSun ONE Grid Engine StarOffice Getting Started With StarOfficeGetting Started With Sun ONE Studio Sun ONE StudioPerl Development Tools for the Java Platform Getting Started With PerlGetting Started With JMStudio JMStudioSunForum Restoring Preinstalled Software Getting Started With SunForumRestoring the Solaris Preinstalled Software Restoring the Sun Blade 2500 Workstation DocumentationBacking Up the Preinstalled Image to Another Hard Drive Reinstalling Other SoftwareReinstalling StarOffice Software Reinstalling MozillaHard Drive Mirroring SolarisSun Blade 2500 Getting Started Guide December Troubleshooting and Technical Support Troubleshooting the Sun Blade WorkstationIf the CD has not ejected using above, complete these steps Troubleshooting and Technical Support Type kill -9process ID Manual How to Get Technical Assistance 2Sun Web Sites and Telephone Numbers
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