Polycom 5.2.0 manual Searching for a Contact, Seeing Details About a Contact, Related Topics

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Polycom CMA Desktop Help Book

To view your call history for a Contact:

>>Right-click a Contact, and choose Show Details. The call history is listed in the order in which you placed calls to or received from this Contact.

Related Topics

Placing a Call

Seeing Details About a Contact

Managing Your Contacts

Searching for a Contact

Searching for a Contact

You can quickly find someone in your Contacts list, the Directory, or your Recent Calls, even when these lists contain many names. Once you find the person you want, click the name to place a call or chat.

Each person listed in the Directory can be registered with a Polycom CMA Desktop account and one or more video conferencing systems. When you place a call from the Directory, you are prompted to choose which system to call. When you invite a person to your Contacts list and they accept, you see separate entries in your Contacts list for each of the person's systems.

To search for a name in your Recent Calls lists:

1.Type the calling information in the manual dial box at the bottom of the main window. As you type, the system finds matching Contacts from your Recent Calls. If the system finds the Contact, you can click to select it.

2.Click To view your call history for a Contact:Call to start the call.

To search for a name in the Directory:

1.Click Placing a Call to open the Directory.

2.Type a name in the Search Text field. For example, if you type and, your search may find Contacts such as Andrew Jones, Christine Anderson, or Andover Conference Room.

Tip: For faster searches in large Directories, click Searching for a Contact and choose the Group that contains the person you're looking for, if you know it.

3.Click a name and then do one of the following:

Click Call to place a video call, if both systems support it. If video is not supported, an audio call starts. If the person is registered with a video conferencing system as well as with Polycom CMA Desktop, you are prompted to choose which system to call.

Click Add to Contacts to add the person or system to your Contacts list.

4.Optionally, change the display name.

5.Click Close to return to the main window.

Related Topics

Placing a Call

Using Groups to Organize Contacts

Seeing Details About a Contact

You can see information about each of your Contacts, including display name, call address, status, title, location, phone number, and email address. You can also view your call history with this Contact.

To see details about a contact :

>> Right-click a Contact and choose Show Details.

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Contents Version Copyright 2011 Polycom, Inc Polycom Converged Management Application CMA Desktop Help BookInc 3725-26792-003/A October Table of Contents Table of Contents Solving Audio and Video ProblemsPage 3. Select Automatically start Polycom CMA Desktop when system starts 4. Select Automatically sign in when Polycom CMA Desktop starts7. Select Remember my password, and then click Sign In Signing In and Out Placing a Call Answering a Call Using ChatAdd People to Your Contacts List 4. Click Add to ContactsCheck the Icons IconCalling and Answering Placing a CallTo place a call by choosing a name from your Contacts list To place a call from the DirectoryEnding a Call Seeing Whos AvailableTips for great calls Searching for a Contact Participating in a Multipoint CallParticipating in a Multipoint Call Availability to chatExamples Managing Your Contacts Placing a CallTo enter a password, extension, or meeting number To adjust the far-end cameraControlling the Far-End Camera To join a multipoint callPage Using the Contacts, Directory, and Recent Calls Lists Managing Your ContactsTo add a person or system in the Directory to your Contacts list To add a recent caller to your Contacts listUsing Groups to Organize Contacts Searching for a Contact Using Groups to Organize ContactsSeeing Details About a Contact Seeing Whos Available To show groups in your Contacts listUsing the Directory To copy a group to another groupTo sort the groups Managing Your Contacts Viewing Your Recent CallsViewing Your Recent Calls About your Recent CallsTo place a call from your Recent Calls list To display your Recent Calls as a group in your Contacts listPlacing a Call Using Groups to Organize Contacts Searching for a ContactSeeing Details About a Contact To view your call history for a ContactTo close the Details window To edit a Contacts detailsViewing Your Recent Calls Managing Your Contacts Working with Content Viewing ContentTo zoom in on content Placing a Call Showing the eBeam whiteboard Viewing ContentTo show the content full screen Showing the DesktopSetting To automatically show others when you are idleTo specify how to display chat and call windows Placing a Call Using ChatTo configure the system to show video preview before placing a call 2. Enable Preview my video before placing a callViewing Full-Screen Video Hiding and Showing Your Video Preview WindowTo specify how the Enter key works when you chat Customizing Chat and Call Windows Using Chat Placing a CallCustomizing the Enter Key Showing and Hiding the PIP Viewing Full-Screen VideoSetting Up Your Camera, Audio, and Network Placing a Call Specifying Camera Preferences Adjusting the CameraAdjusting the Volume Choosing a CameraAdjusting the Camera Preferences Video Testing Audio Devices Adjusting the VolumeSpecifying Camera Preferences Configuring Alerts Preferences Audio ContentPreferences Network Solving Problems Solving Audio and Video ProblemsSymptom Corrective ActionPerformance on Windows Vista or Maximum Performance on Go to Preference - Network , select Never use QoSTesting Audio Devices Troubleshooting NotificationsTesting Audio Devices Troubleshooting Notifications Specifying Audio Preferences Adjusting the VolumeSolving Audio and Video Problems Saving Logs Saving LogsPreferences Notification Log Troubleshooting Notifications To collect Polycom CMA Desktop Diagnostics2. Click Save Log Copyrights and Legal Notices Third Party SoftwareOpen Source Licenses ares as3cryptoCyrusSASL as3httpclientlibExpat FZip JpegLibCopyright, lack of warranty, terms of distribution Where to learn more about JPEGLEGAL ISSUES OVERVIEWREFERENCES ARCHIVE LOCATIONS ACKNOWLEDGMENTSLibxml2 log4cxxFILE FORMAT WARS TO DOPolycom CMA Desktop Help Book Version 2.0, January OpenLDAP OpenSSL XIFF As an exception to the Sections above, you may also combine or link a work that uses the Library with the Library to produce a work containing portions of the Library, and distribute that work under terms of your choice, provided that the terms permit modification of the work for the customers own use and reverse engineering for debugging such modifications. You must give prominent notice with each copy of the work that the Library is used in it and that the Library and its use are covered by this License. You must supply a copy of this License. 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5.2.0, A specifications

The Polycom A,3725-61955-004 is an advanced audio conferencing solution renowned for its quality and reliable performance. Designed to enhance communication in diverse settings, from large conference rooms to small meeting spaces, this device integrates cutting-edge technologies to ensure crystal-clear audio and seamless connectivity.

One of the standout features of the Polycom A,3725-61955-004 is its high-definition audio capabilities. Utilizing Polycom's patented HD Voice technology, this conference phone delivers a rich sound experience, providing natural warmth and clarity to conversations. This technology significantly reduces background noise and enhances the quality of voice transmission, thereby improving the overall meeting experience.

In terms of design, the Polycom A,3725-61955-004 is sleek and user-friendly. Its intuitive interface makes it easy for users to navigate through functions, allowing quick access to dialing and conferencing features. The device often includes a graphical user interface on a color display, providing visual cues for easier operation and management of calls.

Connectivity is another essential characteristic of the Polycom A,3725-61955-004. The device supports SIP (Session Initiation Protocol) and H.323 protocols, ensuring compatibility with a wide range of VoIP (Voice over IP) systems. This versatility allows organizations to integrate the conference phone seamlessly into their existing communication infrastructure. Additionally, the device usually features a variety of connectivity options, including standard telephone lines and network connections, facilitating an easier setup.

Another key technological feature is the advanced echo cancellation and noise reduction capabilities. Polycom’s Acoustic Clarity technology helps eliminate echoes and unwanted sounds, making it easier for participants to engage in a natural conversation without interruptions.

Security is also a priority with the Polycom A,3725-61955-004. The device is equipped with robust encryption protocols to ensure that sensitive conversations remain private and secure from potential eavesdropping.

Overall, the Polycom A,3725-61955-004 combines state-of-the-art audio technology, user-friendly design, and flexible connectivity options to create an exceptional conferencing experience. Its focus on audio quality, ease of use, and security makes it an invaluable tool for organizations looking to enhance their communication capabilities in any setting. With reliability and performance at its core, this conferencing solution is well-suited for modern business needs.