Appendix a Troubleshooting Guide | TP-Link TL-PA511 specs

TL-PA511AV500 Mini Powerline Adapter

Appendix A: Troubleshooting Guide

The Troubleshooting Guide provides answers to common problems regarding the Powerline Adapter.

1. The Power LED does not light up. Ans. Check the following:

a)Make sure that the Powerline Adapter is properly plugged into a power outlet.

b)Make sure the power outlet is active (working) by plugging another electric device into it.

c)Re-plug the Powerline Adapter to the power outlet again. If the Power LED still fails to light up, contact your local dealer for technical support.

2. The Ethernet LED does not light up. Ans. Check the following:

1.Make sure that the Ethernet cable (RJ-45) is properly connected to the Powerline Adapter’s Ethernet port.

2.Make sure that the other end of the Ethernet cable (RJ-45) is properly connected to the computer LAN card or to you Cable/xDSL Ethernet port.

3.Make sure your computer LAN card is properly installed and configured.

4.Make sure your Cable/xDSL broadband access is working and configured correctly.

5.Contact your local dealer for technical support if the Ethernet LED still fails to light up after the above procedures.

3.The Powerline LED Ans. Check the following:

does not light up.

1.Double click to enable the Management Utility and click the “Scan” tab under the Main configuration homepage. The Management Utility will automatically detect all other Powerline Adapter on your power line network.

2.Try to plug a second Powerline Adapter into a nearby power outlet and check whether the Powerline LED lights up or not.

3.Contact your local dealer for technical support if the Powerline LED still fails to light up after the above procedures.