Upgrade Fail
If you don’t see “Firmware upgrade OK” in the “Status Messages” window, it means the utility has failed to complete the firmware successfully. If that occurs, please do the following:
Step 1
Unplug the power from the KVM. Then, connect the provided firmware upgrade cable to the firmware upgrade port of the KVM and the serial port of your computer.
Step 2
Slide the Firmware Upgrade Recovery Switch to the Recover position (slide to the right). Then, connect power adapter back to the KVM.
Step 3
Repeat the firmware upgrade process. (Please refer to Firmware Upgrade section)
Step 4
After the firmware upgrade has completed, the KVM will reset itself. Unplug the power from the KVM after the KVM is reset.
Step 5
Slide the Firmware Upgrade Recovery Switch back to the Normal position (slide to the left). Then, connect power adapter back to the KVM.
Final Step
Now the KVM is ready to function again, so you simply reconnect all your computers and console back to the KVM and begin using the KVM.
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