Linksys WVC54GC manual Compact Wireless-G Internet Video Camera

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Compact Wireless-G Internet Video Camera

4.I’m not able to play my recording video files.

Make sure you have Microsoft Windows Media Player 7 or higher. If you don’t, you can download the latest version from www.microsoft.com.

5.I have two Cameras and see two WVC54GCs listed in my Multi-Camera Viewer & Recorder Utility. When I click to view both Cameras, I see the video of only one Camera.

Make sure that the Cameras have different camera or device names. You can change this by using the Web- based Utility or running the Setup Wizard. If you use the Web-based Utility, log in and click the Setup tab. Then on the Basic screen, change the Camera Name.

6.I want to set up an account with the SoloLink DDNS Service, but I can’t access the SoloLink website to sign up.

Make sure the Camera is properly configured on your local network. Then check to see if your PC and Camera are properly connected and your network has an active Internet connection.

7.When I view video remotely via the Internet, the video is very slow.

Video performance is greatly affected by your Internet connection speed. You can lower the Camera’s image quality to speed up the video. Through the Camera’s Web-based Utility, click the Setup and Image tabs, and then lower the image quality on the Image screen.

8.I cannot access the Setup tab of the Camera’s Web-based Utility.

Make sure you have administrator rights. Only an administrator can change the Camera’s settings.

9.I want to access the Camera when I’m away from home, but somehow I can’t connect.

If your network uses a dynamic IP address supplied by your ISP, then the IP address you use to reach the Camera will change as well. You need to use the Linksys SoloLink DDNS Service, so you can access the Camera using its domain name while the service keeps track of the IP address changes. To set up a Dynamic Domain Name Service (DDNS) account, click the Setup tab of the Camera’s Web-based Utility. Click the SoloLink DDNS tab. If you are a new user, click New User? - Click here to Register. Follow the on-screen instructions.

You can also set up the Linksys SoloLink DDNS Service by inserting the Setup CD-ROM into your PC’s CD-ROM drive. Click the Setup SoloLink DDNS Service button, and follow the on-screen instructions. For more information, see “Chapter 7: Setting up the Linksys SoloLink DDNS Service.”

Important: To allow remote access to the Camera, you will also have to use the port forwarding feature on your network router.

Appendix A: Troubleshooting

62

Common Problems and Solutions

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Contents 802 GHz .11g Wireless- G How to Use this User Guide Copyright and TrademarksTable of Contents Common Problems and Solutions Frequently Asked Questions Appendix a TroubleshootingAppendix B Wireless Security Web-based UtilityList of Figures Camera LED22 Camera in Wall-Mounting Position 11 Sign Up Screen 15 SoloLink Ddns Screen Introduction WelcomeWhat’s in this Guide? Compact Wireless-G Internet Video Camera Ad-Hoc and Infrastructure Modes Planning Your Wireless NetworkNetwork Layout Planning Your Wireless Network Network Layout Camera Reset Button Camera HeadCamera Ports Camera StandConnection to a Wired Network for Setup OverviewMoving the Camera to a Different Network Setup Wizard Setup Wizard Welcome ScreenConnect the Network Cable to the Camera Screen Power on the Camera Screen Cameras Found Screen 10 Network Settings Screen 13 Wireless Settings Screen 14 Security Settings WPA-Personal Screen 17 Confirm New Settings Screen 18 Congratulations Screen Placement Options Stand OptionWall Mount Option 21 Wall Mount OptionInstalling the Multi-Camera Viewer & Recorder Utility Welcome ScreenInstallShield Wizard Complete Screen Using the Multi-Camera Viewer & Recorder Utility Camera StatusCameras on LAN Add CameraCamera Data Internet Test ResultsRaise or lower the volume Icon FunctionCamera Settings Delete CameraResolution Quality Level Bit Rate File Size Scheduled RecordingsRecorded Files Saved FilesMotion Detection Files Motion Detection SnapshotsRecording Time Frame Utility SettingsDirectory Disk Allocation for RecordingStart Info Setting up the Linksys SoloLink Ddns Service Setup Wizard for the SoloLink Ddns ServiceSoloLink for Dynamic IP Address Screen Check Connections Screen SoloLink Ddns Screen 10 Welcome to the SoloLink Ddns Service Screen 11 Sign Up Screen 12 Confirmation of New Settings Screen 14 Confirm Your Location ID Screen 17 Create Links Screen 19 Account Confirmation of Camera Screen SoloLink Registration of Additional Cameras Click the SoloLink Ddns tab24 SoloLink Ddns Screen How to Access the Web-based Utility Camera’s Default IP AddressView Video To view the image as an image rotated 180º, click this iconSetup Web Utility Login ScreenWireless Settings Device SettingsLAN Settings BasicWireless Security WEPImage Video SettingsResolution Quality Level Bit Rate Estimated Bit Rates for Video Viewing or RecordingAdjustments OptionsRestore Factory Defaults AdministratorLogin Firmware UpgradeUsers User AccessUsers SoloLink Ddns SoloLink DdnsStatus SoloLink Registration of Additional Cameras21 Find Available Port Screen Options Mail AlertOther System Status WirelessStatus NetworkHelp 26 User Help ScreenAppendix a Troubleshooting Common Problems and SolutionsCompact Wireless-G Internet Video Camera Frequently Asked Questions Can I view video using a Macintosh or Netscape Navigator?How many users can view the Camera’s video at the same time? What Ieee 802.11g features are supported? Security Precautions Appendix B Wireless SecuritySecurity Threats Facing Wireless Networks Appendix B Wireless Security Compact Wireless-G Internet Video Camera Figure C-1 Upgrade Firmware Screen Appendix C Upgrading FirmwareShared Resources Appendix D Windows HelpNetwork Neighborhood/My Network Places Appendix E Glossary Compact Wireless-G Internet Video Camera Compact Wireless-G Internet Video Camera Compact Wireless-G Internet Video Camera Compact Wireless-G Internet Video Camera Compact Wireless-G Internet Video Camera Ports Appendix F SpecificationsStandards ProtocolsOperating Temp Unit Weight Lbs .13 kg Power 5V DC External CertificationsRecord File Format Storage TempAppendix G Warranty Information Limited WarrantyAppendix H Regulatory Information Federal Communication Commission Interference StatementIndustry Canada Software License Agreement Compact Wireless-G Internet Video Camera Need to contact Linksys? Appendix I Contact InformationInformation section in this Guide
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