Linksys WVC54GC manual Frequently Asked Questions

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Compact Wireless-G Internet Video Camera

10.I already set up my SoloLink DDNS account, but I can’t access the Camera from a remote location. Follow these instructions:

When you enter the Camera’s domain name, make sure it is in this format: http://<Device Name>.<Location ID>.ourlinksys.com

The <Device Name> is the name you gave the Camera when you ran the Setup Wizard. The <Location ID> is the name you selected when you set up your SoloLink DDNS account.

If the Camera is set to DHCP, make sure your local network is working properly and your router has an active Internet connection.

If the Camera uses a static IP address, insert the Setup CD-ROM into your network PC’s CD-ROM drive. Click the Setup button and follow the on-screen instructions. When you see the IP Settings screen, make sure the Camera’s Default Gateway and Primary DNS addresses are correct. For more information, refer to “Chapter 5: Setting up and Mounting the Compact Wireless-G Internet Video Camera.”

Frequently Asked Questions

Can I view video using a Macintosh or Netscape Navigator?

The Camera is designed for computers running a Windows operating system and Internet Explorer 5.5 or higher.

You cannot view video on a Macintosh. If you only have Netscape, you can view video using the Multi-Camera

Viewer & Recorder Utility. See “Chapter 6: Installing and Using the Compact Wireless-G Internet Video Camera

Multi-Camera Viewer & Recorder Utility.”

Can I directly connect the Camera to wired and wireless networks at the same time?

No. Before powering on the Camera, you should decide if you want to connect the Camera to a wireless network via an access point or to a wired network. If your wireless and wired networks are bridged, then you can access the Camera from any networked computer, but the Camera must be directly connected to only one of the networks.

To connect the Camera to a wireless network, power on the Camera with no network cable attached. The Camera will be ready for use when the LED is lit continuously.

To connect the Camera to a wired network, connect the network cable to the Camera, and then power it on. The

Camera will be ready for use when the LED is lit continuously.

Can I install the Camera outdoors?

No, the Camera was not designed for outdoors usage.

I’ve recorded video for a few hours. Why do I see multiple files saved on my computer?

The recording function saves video in chunks; each chunk is a maximum of one hour in duration. For example, if you have recorded five continuous hours, then you will see five files saved on your computer. This keeps files from getting too large.

Appendix A: Troubleshooting

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Frequently Asked Questions

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Contents 802 GHz .11g Wireless- G Copyright and Trademarks How to Use this User GuideTable of Contents Web-based Utility Appendix a TroubleshootingAppendix B Wireless Security Common Problems and Solutions Frequently Asked QuestionsCamera LED List of Figures22 Camera in Wall-Mounting Position 11 Sign Up Screen 15 SoloLink Ddns Screen Welcome IntroductionWhat’s in this Guide? Compact Wireless-G Internet Video Camera Network Layout Planning Your Wireless NetworkAd-Hoc and Infrastructure Modes Planning Your Wireless Network Network Layout Camera Head Camera Reset ButtonCamera Stand Camera PortsOverview Connection to a Wired Network for SetupMoving the Camera to a Different Network Setup Wizard Welcome Screen Setup WizardConnect the Network Cable to the Camera Screen Power on the Camera Screen Cameras Found Screen 10 Network Settings Screen 13 Wireless Settings Screen 14 Security Settings WPA-Personal Screen 17 Confirm New Settings Screen 18 Congratulations Screen Stand Option Placement Options21 Wall Mount Option Wall Mount OptionWelcome Screen Installing the Multi-Camera Viewer & Recorder UtilityInstallShield Wizard Complete Screen Camera Status Using the Multi-Camera Viewer & Recorder UtilityCamera Data Add CameraCameras on LAN Test Results InternetIcon Function Raise or lower the volumeDelete Camera Camera SettingsScheduled Recordings Resolution Quality Level Bit Rate File SizeMotion Detection Files Saved FilesRecorded Files Snapshots Motion DetectionDisk Allocation for Recording Utility SettingsDirectory Recording Time FrameStart Info Setup Wizard for the SoloLink Ddns Service Setting up the Linksys SoloLink Ddns ServiceSoloLink for Dynamic IP Address Screen Check Connections Screen SoloLink Ddns Screen 10 Welcome to the SoloLink Ddns Service Screen 11 Sign Up Screen 12 Confirmation of New Settings Screen 14 Confirm Your Location ID Screen 17 Create Links Screen 19 Account Confirmation of Camera Screen Click the SoloLink Ddns tab SoloLink Registration of Additional Cameras24 SoloLink Ddns Screen Camera’s Default IP Address How to Access the Web-based UtilityTo view the image as an image rotated 180º, click this icon View VideoWeb Utility Login Screen SetupBasic Device SettingsLAN Settings Wireless SettingsWEP Wireless SecurityEstimated Bit Rates for Video Viewing or Recording Video SettingsResolution Quality Level Bit Rate ImageOptions AdjustmentsFirmware Upgrade AdministratorLogin Restore Factory DefaultsUsers User AccessUsers SoloLink Ddns SoloLink DdnsSoloLink Registration of Additional Cameras Status21 Find Available Port Screen Mail Alert OptionsOther Network WirelessStatus System Status26 User Help Screen HelpCommon Problems and Solutions Appendix a TroubleshootingCompact Wireless-G Internet Video Camera Can I view video using a Macintosh or Netscape Navigator? Frequently Asked QuestionsHow many users can view the Camera’s video at the same time? What Ieee 802.11g features are supported? Security Threats Facing Wireless Networks Appendix B Wireless SecuritySecurity Precautions Appendix B Wireless Security Compact Wireless-G Internet Video Camera Appendix C Upgrading Firmware Figure C-1 Upgrade Firmware ScreenNetwork Neighborhood/My Network Places Appendix D Windows HelpShared Resources Appendix E Glossary Compact Wireless-G Internet Video Camera Compact Wireless-G Internet Video Camera Compact Wireless-G Internet Video Camera Compact Wireless-G Internet Video Camera Compact Wireless-G Internet Video Camera Protocols Appendix F SpecificationsStandards PortsStorage Temp Unit Weight Lbs .13 kg Power 5V DC External CertificationsRecord File Format Operating TempLimited Warranty Appendix G Warranty InformationFederal Communication Commission Interference Statement Appendix H Regulatory InformationIndustry Canada Software License Agreement Compact Wireless-G Internet Video Camera Information section in this Guide Appendix I Contact InformationNeed to contact Linksys?