Linksys EG1032 V3 manual Appendix a Troubleshooting, Common Problems and Solutions

Page 35

10/100/1000 Gigabit Network Adapter

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This appendix provides solutions to problems that may occur during the installation and operation of the Gigabit Network Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.Windows does not detect the Adapter installed, or it attempts to reinstall the Adapter each time you restart your PC.

Go through this checklist until your problem is solved:

•Make sure the Adapter is securely located in the appropriate PCI slot.

•Insert the Adapter into an alternate PCI slot.

•You may have previously aborted a new hardware setup. Go to Windows Help to learn how to reinstall all of your Windows networking components.

•The motherboard in your system might not be Plug-and-Play compatible, your PC’s Plug-and-Play settings may not be enabled, or the motherboard may have Plug-and-Play options not supported by Windows 98SE. If you are not sure, contact the manufacturer of your PC.

2.Windows cannot locate the driver for the Adapter. Go through this checklist until your problem is solved:

•Check the Driver CD you inserted into your PC’s CD-ROM drive.

•The CD may be defective or files may be missing. Make sure the CD has files in D:\ starting with WIN.

3.The Windows logon screen doesn’t appear after I restart my computer.

Click Start, Shut Down, Close All Programs, and Logon as a Different User (in Windows 98SE, select Log Off). If this doesn’t solve the problem, your PC’s manufacturer may have disabled Windows networking. Contact the manufacturer for help.

Appendix A: Troubleshooting

28

Common Problems and Solutions

Page 34 Page 36
Image 35
Page 34 Page 36
Contents Gigabit Copyright and Trademarks How to Use this User GuideTable of Contents Common Problems and Solutions Appendix a TroubleshootingPort and LEDs List of FiguresGeneral Tab for Windows XP or 16 The Utility’s Statistics screen What’s in this Guide? IntroductionIntroduction What’s in this Guide? Adapter’s port and LEDs are located on the metal panel Getting to Know the 10/100/1000 Gigabit Network AdapterInsert the Adapter into the PCI Slot Hardware InstallationOverview Installing the Driver for Windows XPInstalling the Driver Driver Installation Complete Confirm Device Removal Uninstalling the AdapterInstall Hardware Device Drivers Installing the Driver for WindowsDriver Location Installing the Driver for Windows Uninstalling the Adapter Add New Hardware Wizard Installing the Driver for Windows Millennium or 98SERestart Computer Device Manager for Windows Me or 98SE General Accessing the Adapter’s ConfigurationAdapter Configuration Driver AdvancedResources Power ManagementGeneral Tab for Windows Me or 98SE Driver Tab for Windows Me or 98SE Power Management Tab for Windows Me or 98SE Welcome Screen Installing the Diagnostic UtilityInstallShield Wizard Complete Utility’s Icon Using the Diagnostic UtilityVlan Utility’s Driver Flow Control screen 13 The Utility’s Driver Offload TCPLarge Send screen Statistics DiagnosticsWake on LAN CableCommon Problems and Solutions Appendix a TroubleshootingRestart your computer Network Neighborhood is empty 10/100/1000 Gigabit Network Adapter Network Neighborhood/My Network Places Appendix B Windows HelpShared Resources Appendix C Glossary 10/100/1000 Gigabit Network Adapter 10/100/1000 Gigabit Network Adapter Port Appendix D SpecificationsModel Limited Warranty Appendix E Warranty InformationFCC Statement Appendix F Regulatory InformationAppendix G Contact Information
Top Page Image Contents