Troubleshooting
Review the following possible solutions if you encounter a problem while using your label maker.
Problem/Error Message | Solution | ||||
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No display | • | Ensure the label maker is turned on. | |||
• | Replace discharged batteries. | ||||
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| • | Replace batteries or attach power adapter. | |
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| • | Set Contrast to higher level. See Adjusting | |
Poor Print Quality |
| the Print Contrast. | |||
• | Ensure tape cassette is installed properly. | ||||
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| • | Clean the print head. | |
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| • | Replace the tape cassette. | |
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Poor Cutter Performance | Clean the cutter blade. See Caring for Your | ||||
Label Maker. | |||||
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Printing . . . | No action required. | ||||
Message disappears when printing is finished. | |||||
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Too many characters | Delete some or all of the buffer text. | ||||
Exceeded max. number of characters | |||||
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Too many lines | • | Delete a line to fit on the tape width. | |||
Exceeded maximum number of lines | • | Insert a wider tape cassette. | |||
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| Replace batteries or connect AC power adapter. | ||
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Batteries almost discharged. | |||||
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Tape Jam | • | Remove jammed label; replace tape cassette. | |||
Motor is stalled due to label jam. | • | Clean cutter blade. | |||
If you still need assistance, contact DYMO Customer Support at
(203)
20