TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Washer won’t run or fill, washer stops working (cont.)
Check proper electrical supply. | Plug power cord into a grounded 3 prong outlet. | |
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| Do not use an extension cord. | |
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| Ensure there is power to outlet. | |
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| Check electrical source or call an electrician to check if voltage | |
| is low. |
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| Reset a tripped circuit breaker. Replace any blown fuses. | |
| NOTE: If problems continue, contact an electrician. | |
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Normal washer operation. | Door must be completely closed and latched for washer to run. | |
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| Press and hold START/PAUSE for 1 second. | |
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| Washer will pause during certain phases of cycle. | |
| Do not interrupt cycle. | |
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| The washer pauses for about 2 minutes during certain cycles. | |
| Allow the cycle to continue. Some cycles feature periods of | |
| tumbling and soak. | |
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| Washer may be stopped to reduce suds. | |
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The washer door is not firmly shut. | The door must be closed during operation. | |
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Washer not loaded as recommended. | Remove several items, rearrange load evenly in drum. | |
| Close door and press START/PAUSE. | |
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| Do not add more than 1 or 2 additional garments after cycle has | |
| started to avoid tightly packing or unbalancing. | |
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| Do not add more water to the washer. | |
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Not using HE detergent or using too | Only use HE detergent. Suds from regular detergents can slow | |
much HE detergent. | or stop the washer. Always measure detergent and follow | |
| manufacturers directions based on your load requirements. | |
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| To remove suds, cancel cycle. Select RINSE/DRAIN & SPIN. | |
| Press START/PAUSE. Do not add more detergent. | |
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Door not opened between cycles. | After any wash cycle is completed, the door must be opened | |
| and then closed before a new cycle can begin. | |
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