TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Not cleaning or

Not washing like colors together.

Wash like colors together and remove promptly after the cycle

removing stains (cont.)

 

is complete to avoid dye transfer.

 

 

 

 

Not enough detergent used,

Use more detergent for washing heavy soils in cold or

 

or hard water.

hard water.

Odors

Monthly maintenance not done as

Run the Clean Washer with affresh® cycle monthly.

 

recommended.

See “Washer Care” in Washer Maintenance .

 

 

 

 

 

Not using HE detergent or using too

Use only HE detergent. Be sure to measure correctly. Always

 

much HE detergent.

follow the manufacturer’s directions.

 

 

 

 

 

 

The suds from non-HE detergent can cause a film residue which

 

 

can result in odor.

 

 

 

 

 

 

See “Washer Care” section.

 

 

 

 

 

Door not left open after use.

This washer has a tight seal to avoid water leaks. To avoid

 

 

odors, leave the door open to allow the washer to dry

 

 

between uses.

Fabric Damage

Sharp items were in pockets during

Empty pockets, zip zippers, and snap or hook fasteners before

 

wash cycle.

washing to avoid snags and tears.

 

 

 

 

 

Strings and straps could have tangled.

Tie all strings and straps before starting wash load.

 

 

 

 

 

Items may have been damaged before

Mend rips and broken threads in seams before washing.

 

washing.

 

 

 

 

 

 

 

Fabric damage can occur if washer is

Avoid tightly packing the washer. Load with dry items only.

 

 

tightly packed.

 

 

 

Use cycle designed for the fabrics being washed.

 

 

 

 

 

 

 

 

Add only 1 or 2 additional garments after washer is started.

 

 

 

 

 

Liquid chlorine bleach may have been

Do not pour liquid chlorine bleach directly onto load. Wipe up

 

added incorrectly.

bleach spills.

 

 

 

 

 

 

Undiluted bleach will damage fabrics. Do not use more than

 

 

recommended by manufacturer.

 

 

 

 

Gray whites, dingy

Load not sorted properly.

The transfer of dye can occur when mixing whites and colors in

colors

 

a load. Sort dark clothes from whites and lights.

 

 

 

 

 

Wash temperatures too low.

Use hot or warm washes if safe for the load. Make sure your hot

 

 

water system is adequate to provide a hot water wash.

 

 

 

 

 

Not enough detergent used,

Use more detergent for washing heavy soils in cold or

 

or hard water.

hard water.

 

 

 

 

Incorrect dispenser

Clogged dispensers or laundry

Do not overfill dispenser. Overfilling causes immediate dispensing.

operation

products dispensing too soon.

 

 

Clean the dispenser compartments, see “Cleaning the Dispenser”

 

 

 

 

for more information.

 

 

 

 

 

 

Load dispensers before starting a cycle.

 

 

 

 

 

 

Measure detergent and fabric softener. Slowly pour into the

 

 

dispensers. Wipe up all spills.

 

 

 

 

 

 

Homes with low water pressure may result in residual powder in the

 

 

dispenser. To avoid, select a warmer wash temperature if possible,

 

 

depending on your load.

 

 

 

 

 

Liquid chlorine bleach added to

Use only liquid chlorine bleach in the liquid chlorine bleach

 

wrong compartment.

compartment.

 

 

 

 

 

Color-safe bleach or oxi products

Add color-safe bleach or oxi products to the HE detergent

 

was added to liquid chlorine bleach

compartment or directly to the washer basket before adding the

 

compartment.

load. Do not use the chlorine bleach dispenser for color-safe bleach

 

 

or oxi products.

 

 

 

 

 

Water in dispenser after cycle has

It is normal for small amounts of water to remain in dispenser at the

 

finished.

end of the cycle.

 

 

 

 

20

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Maytag YMHWE201, YMHWE251, YMHWE301 manual Can result in odor

YMHWE301, YMHWE201, YMHWE251 specifications

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