BenQ MP624, MP623 user manual Troubleshooting

Page 56

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power

projector, and plug the power cord into the

cable.

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

again during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the

connected correctly.

signal cable is connected correctly.

 

 

The projector is not correctly

Check the connection.

connected to the input signal device.

 

 

 

The input signal has not been

Select the correct input signal with the Source

correctly selected.

key on the projector or remote control.

 

 

The lens cover is still closed.

Open the lens cover.

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

focused.

ring.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

aligned properly.

well as the height of the unit if necessary.

 

 

The lens cover is still closed.

Open the lens cover.

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

There is an obstacle between the

Remove the obstacle.

remote control and the projector.

 

 

 

You are too far away from the

Stand within 8 meters (26 feet) of the

projector.

projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 27 for details.

 

 

 

56 Troubleshooting

Image 56
Contents Welcome MP623/MP624 Digital ProjectorTable of contents Important safety instructions Refer servicing to qualified service personnelFuture reference Projector lamp is on Do not look straight at the projectorSafety Instructions Do not block the ventilation holes Ceiling mounting the projector This Apparatus Must be EarthedIntroduction Projector featuresIntroduction Shipping contents Rear/lower side Projector exterior viewFront/upper side Controls and functions ProjectorRemote control Remote control effective range Replacing the remote control batteryPull out the battery holder Operating the projector from the rearPositioning your projector Choosing a locationObtaining a preferred projected image size Page Projection dimensions Connecting a computer or monitor Connecting a computerConnection To connect the projector to a notebook or desktop computerConnecting a monitor To connect the projector to a monitorConnecting Video source devices Connecting audioBest video quality Better video qualityConnecting an Hdmi device To connect the projector to an Hdmi deviceConnecting a Component Video source device To connect the projector to a Component Video source deviceConnecting an S-Video source device To connect the projector to an S-Video source deviceConnecting a composite Video source device To connect the projector to a composite Video source deviceHeard. The Power indicator light flashes OperationStarting up the projector OperationUsing the menus Use / to highlight the System Setup Basic menuUtilizing the password function Setting a passwordIf you forget the password Security SettingsEntering the password recall procedure Changing the passwordDisabling the password function Enter a new passwordSwitching input signal Changing color spaceAdjusting the projected image Adjusting the projection angleAuto-adjusting the image Fine-tuning the image size and clarityMagnifying and searching for details Correcting keystoneSelecting the aspect ratio About the aspect ratioSelecting a picture mode Picture modes for different types of signalsPC input signals D-Sub / Comp. analog RGB Optimizing the imageUsing Wall Color Fine-tuning the image quality in user modesSetting the User 1/User 2 mode Adjusting BrightnessAdjusting Color Adjusting TintAdjusting Sharpness Adjusting Brilliant ColorPress Mode/Enter and the 3D Color Management page displays Setting the presentation timer Top-Left Bottom-Left Top- Right Bottom-RightHiding the image To cancel the timer, perform the following stepsHow to use the Timer On key? Utilizing FAQ function Or go to the System Setup Basic PanelLocking control keys Freezing the imageAdjusting the sound Adjusting the sound levelTurning off the Power on/off ring tone Operating in a high altitude environmentPersonalizing the projector menu display Shutting down the projectorMain menu Sub-menu Options Menu operationMenu system Basic LanguageAdvanced Description of each menu Temperature Save SettingsTimer Auto Power OffSystem Setup Basic menu System Setup Advanced menu Sleep TimerAudio Settings Menu SettingsLamp Settings SettingsReset All SecurityFAQ-Image Installation FAQ-Features ServiceInformation menu CurrentMaintenance Care of the projectorSetting Lamp mode as Economic Setting Auto Power OffLamp information Getting to know the lamp hourTiming of replacing the lamp Replacing the lamp Turn the power off and disconnectLoosen the screw that secures the lamp Maintenance Tighten the screw that secures the lamp Resetting the lamp timer Setup Advanced Lamp Settings menuDisplays. Press to highlight Reset lamp Restart the projectorOff Red IndicatorsOrange Troubleshooting Specifications Projector specificationsSupported timing for PC input DimensionsTiming chart Resolution Mode Supported timing for Hdmi Hdcp inputSupported timing for Video and S-Video inputs HorizontalSignal Format Horizontal Frequency kHz Vertical Frequency Hz Supported timing for Component YPbPr inputWarranty and Copyright information Limited warrantyCopyright DisclaimerRegulation statements FCC statementEEC statement Weee directive