BenQ MP575, MP576, MP525, MP515, MP526 manual Troubleshooting

Page 61

Troubleshooting

The projector does not turn on.

 

Cause

Remedy

 

 

 

 

 

Plug the power cord into the AC inlet on the

 

There is no power from the power cord.

projector, and plug the power cord into the power

 

outlet. If the power outlet has a switch, make sure

 

 

 

 

that it is switched on.

 

 

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

 

during the cooling process.

completed.

 

 

 

 

No picture

 

 

 

 

 

Cause

Remedy

 

 

 

 

The video source is not turned on or

Turn the video source on and check that the

 

connected correctly.

signal cable is connected correctly.

 

 

 

 

The projector is not correctly connected

Check the connection.

 

to the input signal device.

 

 

 

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

 

selected.

key on the projector or remote control.

 

 

 

 

The lens cover is still closed.

Open the lens cover.

 

Blurred image

 

 

 

 

 

Cause

Remedy

 

 

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus ring.

 

focused.

 

 

 

 

 

 

The projector and the screen are not

Adjust the projection angle and direction as well

 

aligned properly.

as the height of the projector if necessary.

 

 

 

 

The lens cover is still closed.

Open the lens cover.

 

Remote control does not work.

 

 

 

 

 

Cause

Remedy

 

 

 

 

The battery is out of power.

Replace the battery with a new one.

 

There is an obstacle between the remote

Remove the obstacle.

 

control and the projector.

 

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

 

The password is incorrect.

 

 

 

 

 

Cause

Remedy

 

 

 

 

You do not remember the password.

Please see "Entering the password recall

 

procedure" on page 28 for details.

 

 

 

 

 

Troubleshooting 61

Image 61
Contents Welcome Table of contents Safety Instructions Important safety instructionsRefer servicing to qualified service personnel Safety Instructions Locations near fire alarms Installation Introduction Projector featuresShipping contents Front/upper side Projector exterior viewRear/lower side Projector Controls and functionsMode/Enter Selects an available picture setupMode Activates the selected On-Screen Display OSD menu itemVolume + Remote controlFreeze Digital Zoom +Replacing the remote control battery Remote control effective rangeTimer On Timer Set upChoosing a location Positioning your projectorSelect your screen size Aspect image in a Aspect display areaPositioning your projector Inch Projection dimensionsConnection Connecting a computer Connecting a computer or monitorConnecting a monitor To connect the projector to a notebook or desktop computerConnecting audio Connecting Video source devicesTo connect the projector to a Component Video source device Connecting a Component Video source deviceTo connect the projector to an S-Video/Video source device Connecting an S-Video/composite Video source deviceStarting up the projector OperationAdjusting the projection angle Adjusting the projected imageAuto-adjusting the image Using the remote control Fine-tuning the image size and clarityCorrecting keystone Use / to highlight the System Setup Basic menu Using the menusUtilizing the password function Using a security cable lockSetting a password To the Security SettingsChanging the password If you forget the passwordEntering the password recall procedure Confirm the new password by re-entering the new passwordDisabling the password function Switching input signal Magnifying and searching for details Using the OSD menuSelecting the aspect ratio Press Digital Zoom+/- to display the Zoom barAbout the aspect ratio Selecting a picture mode Using Wall ColorOptimizing the image Fine-tuning the image quality in user modes Adjusting Brilliant Color Adjusting SharpnessSelecting a color temperature About color temperaturesImage immediately To adjust the settingsAt 0, only the saturation of pure red will be Affected Selection Description Setting the presentation timerYou can set the blank time in the System Setup Basic How to use the Timer On key?Hiding the image Freezing the image Utilizing FAQ functionPress Mode/Enter Operating in a high altitude environment To activate the High Altitude ModeLocking control keys Adjusting the sound level Adjusting the soundTurning off the Power On/Off Ring Tone Personalizing the projector menu displayIf you are in a Dhcp environment Configuring the Lan Control SettingsRow If you are in a non-DHCP environmentControlling the projector remotely through a web browser Ii To switch input source, click on your desired signalMenu Exit Auto SourceIiii Iiiv Shutting down the projector Once the cooling process finishes, a Power Off RingMenu system Menu operationMain menu Sub-menu Options BasicAdvanced Informa Description of each menu Timer Color Temperature 3D Color Management Save SettingsColor Tint SharpnessAuto Power Off Menu SettingsBasic Blank Timer Sleep TimerLamp Settings Audio Settings Standby Monitor OutSettings Description Mute Off VolumeFAQ-Image Reset AllInstallation FAQ-FeaturesCare of the projector MaintenanceGetting to know the lamp hour Lamp informationExtending lamp life Appears Lamp has been in operation equivalent to Timing of replacing the lampReplacing the lamp Page Lamp time will be reset to Resetting the lamp timerTighten the screw that secures the lamp Restart the projectorLight Status & Description Power events IndicatorsLamp events Thermal eventsTroubleshooting Specifications Ceiling mount installation DimensionsMm W x 110 mm H x 217 mm D Supported timing for PC input Timing chartSupported timing for Video and S-Video inputs Supported timing for Component-YPbPrinputCopyright Limited warrantyDisclaimer FCC statement Regulation statementsEEC statement Weee directiveRegulation statements
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MP526, MP515, MP525, MP575, MP576 specifications

BenQ has established itself as a significant player in the projector market, offering a diverse range of models catering to various applications, from education to business and home entertainment. The BenQ MP575, MP525P, MP576, MP526, and MP525 models represent a blend of advanced technology and user-friendly features designed to meet the needs of modern users.

The BenQ MP575 is renowned for its high brightness and excellent color accuracy, making it suitable for well-lit environments. With a brightness of 3000 ANSI lumens, users can expect clear and vibrant images, even in daylight. This model also incorporates BenQ's proprietary DLP technology, which enhances image sharpness and ensures long-lasting performance without color degradation.

Similarly, the BenQ MP525P presents itself as a versatile option with its lightweight design, making it ideal for on-the-go presentations. It offers a brightness of 2500 ANSI lumens and features a resolution of XGA (1024 x 768), ensuring that text and graphics are sharp and clear. It also supports various input sources, including HDMI, VGA, and USB, giving users flexibility in connectivity.

The BenQ MP576, another impressive model, is designed with enhanced networking capabilities, ideal for corporate environments where collaboration is key. This projector not only offers excellent image quality with a resolution of XGA but also includes features like LAN display, allowing multiple devices to connect wirelessly, thus simplifying the presentation process.

The MP526 mirrors some of the MP575's strengths while focusing on energy efficiency. It features a long lamp life of up to 5000 hours, which significantly reduces maintenance costs and ensures longer periods between lamp replacements. This characteristic is particularly appealing for organizations looking to minimize operational costs.

Last but not least, the BenQ MP525 boasts remarkable portability and ease of use, coupled with a quick start and shutdown feature. This projector is particularly suitable for educators and business professionals who require a reliable device that can be set up and packed away quickly.

All these models underscore BenQ's commitment to delivering high-quality projectors that cater to the needs of diverse users, with features designed to enhance the viewing experience, ensure reliable performance, and facilitate ease of use. Their combination of brightness, resolution, connectivity options, and portability makes them an excellent choice for anyone looking to invest in a projector for various applications.