BenQ MP525 ST user manual Troubleshooting, Cause Remedy

Page 58

Troubleshooting

The projector does not turn on.

 

Cause

Remedy

 

 

 

 

 

Plug the power cord into the AC inlet on the

 

There is no power from the power cord.

projector, and plug the power cord into the power

 

outlet. If the power outlet has a switch, make sure

 

 

 

 

that it is switched on.

 

 

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

 

during the cooling process.

completed.

 

 

 

 

No picture

 

 

 

 

 

Cause

Remedy

 

 

 

 

The video source is not turned on or

Turn the video source on and check that the

 

connected correctly.

signal cable is connected correctly.

 

 

 

 

The projector is not correctly connected

Check the connection.

 

to the input signal device.

 

 

 

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

 

selected.

key on the projector or remote control.

 

 

 

 

The lens cover is still closed.

Open the lens cover.

 

Blurred image

 

 

 

 

 

Cause

Remedy

 

 

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus ring.

 

focused.

 

 

 

 

 

 

The projector and the screen are not

Adjust the projection angle and direction as well

 

aligned properly.

as the height of the projector if necessary.

 

 

 

 

The lens cover is still closed.

Open the lens cover.

 

Remote control does not work.

 

 

 

 

 

Cause

Remedy

 

 

 

 

The battery is out of power.

Replace the battery with a new one.

 

There is an obstacle between the remote

Remove the obstacle.

 

control and the projector.

 

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

 

The password is incorrect.

 

 

 

 

 

Cause

Remedy

 

 

 

 

You do not remember the password.

Please see "Entering the password recall

 

procedure" on page 28 for details.

 

 

 

 

 

58 Troubleshooting

Image 58 Contents
Welcome Table of contents Important safety instructions Safety InstructionsSafety Instructions 3000 m Feet Installation Projector features IntroductionShipping contents Projector exterior view Controls and functions ProjectorMode Selects an available picture setupMode/Enter Activates the selected On-Screen Display OSD menu itemFreeze Remote controlVolume + Digital Zoom +Timer On Up/Down Remote control effective rangeReplacing the remote control battery Timer Set upFront Table Positioning your projectorChoosing a location Front CeilingObtaining a preferred projected image size Positioning your projector Projection dimensions InchVGA cable Video cable ConnectionHdmi cable Connecting a monitor MP525 ST only Connecting a computer or monitorConnecting a computer To connect the projector to a notebook or desktop computerConnecting Video source devices Connecting audioTo connect the projector to an Hdmi device Connecting a Component Video source deviceConnecting an Hdmi device MP515 ST only To connect the projector to a Component Video source deviceConnecting an S-Video/composite Video source device To connect the projector to an S-Video/Video source deviceOperation Starting up the projectorAdjusting the projection angle Adjusting the projected imageAuto-adjusting the image Using the OSD menu Fine-tuning the image size and clarityUsing the remote control Correcting keystonePress / to select a Using the menusUse / to highlight the System Setup Basic menu Preferred languageSetting a password Using a security cable lockUtilizing the password function To the Security SettingsEntering the password recall procedure If you forget the passwordChanging the password Disabling the password function Switching input signal Changing Color Space MP515 ST onlyMagnifying and searching for details Selecting the aspect ratioAbout the aspect ratio Selecting a picture mode Using Wall ColorOptimizing the image Go to the Picture Picture Mode menu Fine-tuning the image quality in user modesSetting the User 1/User 2 mode Adjusting BrightnessAdjusting Sharpness Adjusting ColorAdjusting Tint Adjusting Brilliant ColorTo adjust the settings To cancel the timer, perform the following steps Setting the presentation timerTo highlight Off and press Mode/Enter How to use the Timer On key? Hiding the imageUtilizing FAQ function Freezing the imageOperating in a high altitude environment To activate the High Altitude ModeLocking control keys Turning off the Power On/Off Ring Tone Adjusting the soundAdjusting the sound level Personalizing the projector menu displayOnce the cooling process finishes, a Power Off Ring Shutting down the projectorMain menu Sub-menu Options BasicAdvanced Informa Description of each menu Timer TemperatureSave Settings Color TintBlank Timer Menu SettingsAuto Power Off Sleep TimerSettings Audio Settings Standby Monitor OutLamp Settings SecurityInstallation Reset AllFAQ-Image FAQ-FeaturesMaintenance Care of the projectorGetting to know the lamp hour Setting Lamp Mode as EconomicLamp information Extending lamp lifeTiming of replacing the lamp Status Message Replacing the lamp Maintenance Resetting the lamp timer Lamp events IndicatorsLight Status & Description Power events Thermal eventsTroubleshooting Cause RemedySpecifications Ceiling mount installation DimensionsMm W x 114 mm H x 236 mm D Timing chart Supported timing for PC input-MP515 ST/MP525 STSupported timing for Hdmi Hdcp input-MP515 ST Supported timing for Component-YPbPrinput-MP515 ST/ MP525 ST Copyright Warranty and Copyright informationLimited warranty DisclaimerEEC statement Regulation statementsFCC statement Weee directiveRegulation statements
Related manuals
Manual 66 pages 478 b