BenQ SH910 user manual Troubleshooting

Page 80

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power

projector, and plug the power cord into the

cable.

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

again during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the

connected correctly.

signal cable is connected correctly.

 

 

The projector is not correctly

Check the connection.

connected to the input signal device.

 

 

 

The input signal has not been

Select the correct input signal with the

SOURCE key on the projector or remote

correctly selected.

control.

 

 

 

The lens cover is still closed.

Open the lens cover.

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

focused.

ring.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

aligned properly.

well as the height of the unit if necessary.

 

 

The lens cover is still closed.

Open the lens cover.

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

There is an obstacle between the

Remove the obstacle.

remote control and the projector.

 

 

 

You are too far away from the

Stand within 8 meters (26 feet) of the

projector.

projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 27 for details.

 

 

 

80 Troubleshooting

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Contents Welcome SH910 Digital ProjectorTable of contents Important safety instructions Safety Instructions Do not block the ventilation holes Safety Instructions Projector features IntroductionShipping contents Projector exterior view Front/upper sideControls and functions ProjectorCeiling mounting the projector Remote control Network SettingUp/Down TestVolume Operating the Laser pointerMute InfoReplacing the remote control battery Positioning your projector Choosing a locationObtaining a preferred projected image size Positioning your projector Projection dimensions Min. zoomConnection ConnectionConnection Connecting Video source devices Video NormalOperation Starting up the projectorAuto-adjusting the image Adjusting the projected imageAdjusting the projection angle Fine-tuning the image size and clarity Correcting keystoneUsing the menus Use / to highlight the System Setup Basic menuUsing a security cable lock Utilizing the password functionSetting a password If you forget the passwordDisabling the password function Entering the password recall procedureChanging the password Switching input signal Changing Color SpaceMagnifying and searching for details Selecting the aspect ratioAbout the aspect ratio Selecting a picture mode Setting the User 1/User 2 modeGo to the Picture Picture Mode menu Optimizing the imageUsing Wall Color Fine-tuning the image quality in user modesPress MODE/ENTER and the 3D Color Management page displays About color temperatures3D Color Management Setting the Sleep Timer Remote paging operationsHiding the image Freezing the imageAdjusting the sound Adjusting the sound levelTo activate the High Altitude Mode Operating in a high altitude environmentTurning off the Power on/off ring tone Adjusting the microphone’s sound levelHighlight Power on/off Ring Tone and select Off Turning on/off the SRSDisplaying more than one image source simultaneously Personalizing the projector menu displayShutting down the projector Configuring the Wired LAN Settings Configuring the Wireless LAN SettingsControlling the projector through a LAN environment If you are in a Dhcp environmentControlling the projector remotely through a web browser Click Download to save Q Presenter software on your computer Operation Operation Iii Operation Operation Operation Operation Displaying image through Q Presenter Operation Operation Vii Using the Web Control Lock Using the Projection Login Code Presenting From a USB Reader Image File TypesPreparation Controlling USB ReaderPress Go to previous or next imageOperation Remote Desktop Control through Q Presenter Enter Menu operation Menu systemSystem Setup Basic SourceSystem Setup Advanced SRSSetup AdvancedDescription of each menu Picture Mode Picture menuReference ModeTemperature Save SettingsSource 2. Picture menu Brilliant ColorDirect Power On Auto Power OffBlank Timer Sleep TimerRemote ReceiverBackground Color Splash ScreenSystem Setup Advanced menu High AltitudeAudio LampBaud Rate Test PatternClosed CaptionReset All NetworkInformation menu CurrentSystem StatusMaintenance Care of the projectorSetting Lamp Mode as Economic Setting Auto Power OffLamp information Getting to know the lamp hourTiming of replacing the lamp Status MessageReplacing the lamp Do not turn the power on with the lamp Cover removed Resetting the lamp timer Tighten the screws that secure the lampIndicators Troubleshooting Specifications OpticalCeiling mount screws M4 x 8 Max. L = 8 mm Unit mm DimensionsCeiling mount installation Timing chart Supported timing for PC inputSupported timing for Hdmi input 640 xSupported timing for Component-YPbPrinput Supported timing for Video and S-Video inputsWarranty and Copyright information Limited warrantyPatents for SH910 CopyrightRegulation statements FCC statementEEC statement for European users Weee directiveRegulation statements Regulation statements
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