Acer N216, T121E, S5301WB, S5201B, T111E, PS-X11K, PS-W11K, PN-X14 manual Appendices, Problem Solution

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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center.

Image Problems and Solutions

#	Problem			Solution
1	No image appears	•	Make sure all the cables are correctly connected as
	onscreen		described in the "Getting Started" section.
		•	Ensure none of the connector pins are bent or
			broken.
		•	Check if the projection lamp has been securely
			installed. Please refer to the "Replacing the Lamp"
			section.
		•	Make sure you have removed the lens cap and the
			projector is switched on.
2	Partial, scrolling	•	Press "RESYNC" on the control panel or remote
	or incorrectly		control.
	displayed image	•	For an incorrectly displayed image:
	(For PC (Windows
	95/98/2000/XP))		•	Open "My Computer > Control Panel," and
			•	then double-click the "Display" icon.
				Select the "Settings" tab.
			•	Verify that your display resolution setting is
			•	lower than or equal to UXGA (1600 x 1200).
				Click the "Advanced Properties" button.
		If the problem still appears, change the monitor display
		you are using and follow the steps below:
			•	Verify that the resolution setting is lower than
			•	or equal to UXGA (1600 x 1200).
				Click the "Change" button under the
			•	"Monitor" tab.
				Click "Show all devices > Standard monitor
				types" under the SP box, and choose the
				resolution mode you need under the "Models"
			•	box.
				Verify that the resolution setting of the
				monitor display is lower than or equal to UXGA
				(1600 x 1200).