Onkyo HT-R640 instruction manual Troubleshooting

Page 76

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VIDEO 1] button, press the [STANDBY/ON] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

VIDEO 1

STANDBY/ON

VCR 1

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is properly plugged into the wall outlet.

•Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately and contact your Onkyo dealer.

Audio

There’s no sound, or it’s very quiet

•Make sure that the digital input source is selected properly (page 39). Press the [DIGITAL INPUT] but- ton repeatedly

•Make sure that all audio connecting plugs are pushed in all the way (page 18).

•Make sure that the inputs and outputs of all compo- nents are connected properly (page 18).

•Make sure that the polarity of the speaker cables is correct, and that the bare wires are in contact with the metal part of each speaker terminal (page 20).

•Make sure that the input source is properly selected (page 45).

•Make sure that the speaker cables are not shorting.

•Check the volume. It can be set to MIN, 1 through 99, or MAX (page 45). The AV receiver is designed for home theater enjoyment. It has a wide volume range, allowing precise adjustment.

•If the MUTING indicator is shown on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 47).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 47).

•If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a supported audio format.

•Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off.

•With some DVD-Video discs, you need to select an audio output format from a menu.

•If your turntable doesn’t have a built-in phono preamp, you must connect one between it and the AV receiver. If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer and phono equalizer.

•Make sure that none of the connecting cables are bent, twisted, or damaged.

•Not all listening modes use all speakers (page 59).

•Specify the speaker distances (page 63) and adjust the individual speaker levels (page 64).

•Make sure that the speaker setup microphone is not still connected.

•The input signal format is set to PCM or DTS. Set it to Auto (page 70).

Only the center speaker produces sound

•If you use the Pro Logic II Movie, Pro Logic II Music, or Pro Logic II Game listening mode with a mono source, such as an AM radio station or mono TV pro- gram, the sound is concentrated in the center speaker.

•Make sure the speakers are configured correctly (page 42).

The surround speakers produce no sound

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound (page 59).

•Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode.

•Make sure the speakers are configured correctly (page 42).

The center speaker produces no sound

•When the Mono or Stereo listening mode is selected, the center speaker produces no sound (page 59).

•Make sure the speakers are configured correctly (page 42).

76

Page 75 Page 77
Image 76
Page 75 Page 77
Contents HT-R640 Important Safety Instructions AvisPrecautions PowerFor models having a power cord with a polarized plug FCC Information for UserSupplied Accessories PrecautionsMake sure you have the following accessories Speaker cable labels Not North American models Hdmi cableFeatures AmplifierAudio/Video FM/AM/XM TunerTable of Contents Front & Rear Panels Front PanelFront & Rear Panels Display Rear Panel Digital Optical in 1, 2, 3 and OUTXM antenna on North American models Hdmi in 1, 2, and OUTTape IN/OUT Installing the Batteries Remote ControllerAiming the Remote Controller Using the Remote Controller Remote ControllerRECEIVER/AMP/TAPE Mode or AMP/TAPE Mode Remote Mode buttons Buttons used when the Tuner input is selectedButtons used when the Tape input is selected Multi CH buttonDVD Mode CD/MD/CDR/HDD Mode To select the input source, pressDISC/ALBUM +/- button Arrow Enter buttonsAbout Home Theater Enjoying Home TheaterConnecting the AV Receiver About AV ConnectionsOptical Digital Jacks AV Connection Color CodingConnecting the AV Receiver Connecting Your SpeakersConnecting the Speaker Cables Speaker Connection PrecautionsStrip about 5/8 15 mm Connecting Antenna Connecting the Indoor FM AntennaConnecting the AM Loop Antenna Attach the FM antenna, as shown North American modelsConnecting an Outdoor AM Antenna Connecting an Outdoor FM AntennaUsing a TV/FM Antenna Splitter Connecting Both Audio & Video Which Connections Should I Use?Video Connection Formats Audio Connection FormatsConnecting Your TV or Projector Video ConnectionAudio Connection HintConnecting a DVD Player Hooking Up the Multichannel DVD Input DVD playerConnecting a VCR or DVD Recorder for Playback DVD recorderConnecting a VCR or DVD Recorder for Recording Satellite, cable, set-top box, etc Connecting a Camcorder, Games Console, or Other Device Connecting Components with Hdmi About HdmiSupported Audio Formats About Copyright ProtectionAudio Signal Flow Chart Video Signal Flow ChartMaking Hdmi Connections CD Player or Turntable MM with Built-in Phono Preamp Step Connecting a CD Player or TurntablePhono Preamp MC head amp or MC transformer For HDD-compatible components that support video Connecting a HDD-compatible ComponentFor HDD-compatible components that don’t support video Connecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting Onkyo Components Connecting the Power Cord of Another ComponentAuto Power On/Standby Remote ControlConnecting the Power Cord Turning On the AV ReceiverTurning On and Standby Smooth Operation in a Few Easy StepsFirst Time Setup About the Onscreen Setup MenusSubmenus Main menuFirst Time Setup Digital InputHdmi Video Setup Video InputComponent Video Setup Video 4 is fixed toIN1 Use the video component Connected to CompoSpeaker Configuration Speaker Config menu appearsTesting the Speakers Press the remote controller’s Test Tone but- tonLow-Pass Filter for the LFE Channel Double BassTV Format Setup Not North American models Changing the Input DisplayBasic Operations Selecting the Input SourceStart playback on the source component Video OUT, Hdmi OUT or Monitor OUTUsing the Multichannel DVD Input Adjusting the Bass & TrebleBasic Operations Displaying Source InformationUsing the Sleep Timer Setting the Display BrightnessUsing Headphones Muting the AV ReceiverUsing the Tuner Tuning into Radio StationsListening to the Radio Listening to the RadioPresetting AM/FM Stations XM Channels Selecting PresetsDeleting Presets Listening to the RadioWhat is RDS? Using RDS European models onlyRDS Program Types PTY Listening to Traffic News TP Displaying Radio Text RTFinding Stations by Type PTY Connecting the XM Passport System Listening to XM Satellite Radio North American models onlyImportant XM Radio Information About XM RadioSigning Up for XM Satellite Radio Setting the Satellite Radio ModeSelecting XM Satellite Radio Channel Search mode select any channel Selecting XM Radio ChannelsPress the Receiver button Followed by the D TUN buttonDisplaying XM Radio Information XM Radio Messages Positioning the XM Passport SystemUsing the Listening Modes Selecting with the Remote ControllerSelecting Listening Modes Selecting on the AV ReceiverUsing the Listening Modes PCMUse this mode with any stereo movie e.g., TV, DVD, VHS About the Listening ModesOnkyo Original DSP Modes AV Recording RecordingRecording Separate AV Sources Using the CinemaFILTER Using the Late Night Function Dolby Digital onlyAdjusting Individual Speaker Levels Using the Audyssey EQ North American models onlyAdvanced Setup Advanced Speaker SettingsSpeaker Distance Tance, and then press EnterAdvanced Setup Repeat until the volumeSpeaker Level Calibration Test tone from each speakerMultichannel DVD Input Settings Audio Adjust FunctionsWhen you’ve finished, press SW Input SensitivityInput Channel Settings PL II Music Mode SettingsNeo6 Music Mode Setting Listening SettingTons on the remote controller to Assigning Listening Modes to Input SourcesUse the Input Selector but Select the input source that youIntelliVolume Volume Setup/OSD SetupUse the Up and Down Buttons to select a. IntelliVolume Miscellaneous Setup,Changing the AV Receiver’s ID Hdmi Audio OutLock Setup Digital Input Signal FormatsPress and hold the AV receiver’s Digi TAL Input button for about 3 secondsCorrecting Sound and Picture Sync Changing the Remote Controller’s IDReceiver or AMP button lights up Entering Remote Control Codes Controlling Other ComponentsRemote Control Codes for Onkyo Components Connected via Resetting Remote Mode ButtonsResetting the Remote Controller Controlling Other ComponentsTV VOL CH +Specifications Amplifier SectionVideo Section Tuner SectionTroubleshooting Troubleshooting Remote controller doesn’t work Sound changes when I connect my head- phonesCan’t control other components Can’t recordVideo Attenuation Video ATT0 defaultVideo ATT2 Gain is reduced by 2 dB Onkyo Europe Electronics GmbH Onkyo Europe UK Office
Top Page Image Contents