Onkyo SR575, TX-SR8550, TX-SR505E instruction manual Troubleshooting

Page 65

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [STANDBY/ON] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

STANDBY/ON

VCR/DVR

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is plugged into the wall outlet properly.

•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet

•Make sure that the digital input source is selected properly (page 39). Press the [DIGITAL INPUT] but- ton repeatedly.

•Make sure the speaker set A or B is on (page 6).

•Make sure that all audio connecting plugs are pushed in all the way (page 22).

•Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with metal part of each speaker terminal (page 19)

•Make sure that the speaker cables are not shorting.

•Check the volume. It can be set to MIN, 1 through 79, or MAX (page 40). The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment.

•If the MUTING indicator is shown on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 46).

•While a pair of headphones is connected, no sound is output by the speakers (page 47).

•Check the digital audio output settings on the con- nected device. On some games consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the AV receiver. If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer and a phono preamp.

•Make sure that the speaker setup microphone is not still connected.

•Specify the speaker distances and adjust the individual speaker levels (page 59).

•The input signal format is set to PCM or DTS. Set it to Auto (page 61).

For TX-SR505 North American model/

TX-SR505E/TX-SR575 with HDMI

•Audio from a DVD player connected via HDMI is not output by the speakers connected to the AV receiver. To listen to this audio through the speakers, in addition to an HDMI connection, you’ll also need to make a separate analog or digital audio connection (page 27).

•If your DVD player is connected via HDMI and your TV produces no sound, check your DVD player’s audio output settings, and be sure to select an audio format that’s supported by your TV.

Only the front speakers produce sound

•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Make sure the speakers are configured correctly (page 56).

Only the center speaker produces sound

•If you use the Pro Logic IIx Movie, Pro Logic IIx Music, or Pro Logic IIx Game listening mode with a mono source, such as an AM radio station or mono TV program, the sound is concentrated in the center speaker.

•Make sure the speakers are configured correctly (page 56).

The surround speakers produce no sound

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound (page 50).

•Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode.

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Contents TX-SR505 TX-SR505E TX-SR8550 TX-SR575 Avis Important Safety InstructionsPower PrecautionsFor models having a power cord with a polarized plug FCC Information for UserPrecautions Supplied AccessoriesMake sure you have the following accessories Speaker cable labelsTX-SR575 Only FeaturesTX-SR505 North American model/ TX-SR505E Only Enjoying Home Theater Speaker set a Speaker set B Indicator OutputSpeaker Sets a and B Center speakerContents Front Panel Getting to Know the AV ReceiverDisplay Getting to Know the AV ReceiverTX-SR505 other than North American model/TX-SR8550 Rear PanelTX-SR575 Q Only some modelsSirius antenna TX-SR575 North American model only Digital in Optical 1, 2 and Coaxial 1XM antenna TX-SR575 North American model only Front Speakers A, Surround SPEAKERS, Center SPEAKER,RECEIVER/TAPE Mode Remote ControllerUsing the Remote Controller Remote Controller DVD Mode To select the input source, press CD/MD/CDR/DOCK ModeDISC/ALBUM +/- button Arrow / and Enter buttonsAiming the Remote Controller Installing the BatteriesSpeaker Configuration Connecting Your SpeakersEnjoying Home Theater Speaker Connection Precautions Connecting Your SpeakersUsing the Speaker Terminal Tool Read the following before connecting your speakersConnecting a Powered Subwoofer Connecting Speaker Set a Connecting Speaker Set BStrip 5/8 15 mm of insu Lation from the endsConnecting the AM Loop Antenna Connecting AntennasConnecting the Indoor FM Antenna Attach the FM antenna, as shown American ModelConnecting an Outdoor FM Antenna Connecting AntennasConnecting an Outdoor AM Antenna Using a TV/FM Antenna SplitterAbout AV Connections Connecting Your ComponentsOptical Digital Jacks AV Connection Color CodingConnecting Audio and Video Signals to the AV Receiver Connecting Your ComponentsWhich Connections Should I Use? Audio Connection FormatsHint Connecting a TV or ProjectorDVD player Connecting a DVD playerChoose a video connection from a , B , and C Hooking Up the Multichannel DVD Input Assign the Hdmi Connecting Components with HdmiTurn on the AV receiver, and then assign the Hdmi in see DVD player StepVCR or DVD recorder Connecting a VCR or DVD Recorder for PlaybackVCR DVD recorderConnecting a Camcorder, Games Console, or Other Device Connecting a VCR or DVD Recorder for RecordingChoose a video connection from a and B Make the video connection a Make the audio connection aSatellite, cable, set-top box, etc Video sourceConnect a turntable with an MC Moving Coil cartridge Connecting a CD Player or TurntableCD Player or Turntable MM with Built-in Phono Preamp Step Connecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting an RI DockRI Dock with video RI Dock without videoConnecting the Power Cord Connecting Onkyo ComponentsAuto Power On/Standby Remote ControlTurning On the AV Receiver Do the automatic speaker setup-this is essentialTurning On and Standby Smooth Operation in a Few Easy StepsAutomatic Speaker Setup Audyssey 2EQ First Time SetupMinimum Speaker Impedance Setup not North American model Measurement PointsUsing Audyssey 2EQ First Time SetupTo Retry the Automatic Speaker Setup Error MessagesChanging the Speaker Settings Manually Using a Powered SubwooferComponent Video Setup TX-SR575 only Video Input SetupFollowed by the Setup button Press the Receiver buttonChanging the Input Display Digital Audio Input SetupPlaying Your AV Components Select a suitable listening mode and enjoyBasic AV Receiver Operation Start playback on the source componentDisplaying Source Information Using the Multichannel DVD InputPlaying Your AV Components Listening to AM/FM Stations Tuning into AM/FM Radio StationsListening to the Radio Listening to the Radio Presetting AM/FM StationsRDS Program Types PTY Using RDS European Models OnlyWhat is RDS? Listening to Traffic News TP Displaying Radio Text RTFinding Stations by Type PTY Setting the Display Brightness Adjusting the Bass and TrebleCommon Functions Muting the AV ReceiverAdjusting Speaker Levels Using the Sleep TimerUsing Headphones Common FunctionsSelecting with the Remote Controller Using the Listening ModesSelecting Listening Modes Selecting on the AV ReceiverDVD Using the Listening ModesDTS About the Listening ModesOnkyo Original DSP Modes Use this mode with any stereo movie e.g., TV, DVD, VHSUsing the Late Night Function Dolby Digital only Using the CinemaFILTERUsing the Audio Adjust Settings Plii and PLIIx Music Mode Settings Input Channel SettingsDTS Neo6 Music Mode Setting Dolby Digital EX Input Signal SettingMultichannel Subwoofer Setting Listening Angle SettingLstn Angl Listening Angle SW SensRecording Audio and Video from Separate Sources RecordingRecording the Input Source Speaker Configuration Advanced SetupAdvanced Speaker Settings Crossover Frequency Advanced SetupSpeaker Distance Double BassSpeaker Levels Buttons to select Equalizer, Equalizer SettingsSetup menu closes Correcting Sound and Picture Sync Digital Input Signal FormatsControlling Other Components Entering Remote Control CodesResetting Remote Mode Buttons Remote Control Codes for Onkyo Components Connected viaResetting the Remote Controller Controlling Other ComponentsTV VOL STANDBY/ON, TVCH + Operates the VCRTroubleshooting Troubleshooting Sound changes when I connect my head- phones Remote controller doesn’t workCan’t control other components Can’t recordMemory Backup Amplifier Section SpecificationsVideo Section Tuner SectionMemo Memo Onkyo Europe Electronics GmbH Onkyo U.S.A. CorporationOnkyo Europe UK Office Onkyo China Limited
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TX-SR505E, TX-SR505, SR575, TX-SR8550 specifications

The Onkyo SR575, TX-SR505, TX-SR8550, and TX-SR505E are all noteworthy audio/video receivers from Onkyo, a brand renowned for its commitment to high-quality sound and advanced features. Each model offers unique characteristics that appeal to various home theater enthusiasts.

Starting with the Onkyo SR575, this model boasts a power output of 70 watts per channel over five channels, making it suitable for most home theater setups. It supports various audio formats, including Dolby TrueHD and DTS-HD Master Audio, enabling a rich surround sound experience. The SR575 also features four HDMI inputs, ensuring compatibility with multiple high-definition sources. With Audyssey MultEQ room calibration technology, the receiver can analyze your room’s acoustics and optimize sound output accordingly, providing a tailored listening experience.

The TX-SR505 is another impressive model, featuring a straightforward yet powerful design. With 70 watts per channel, it supports 5.1 channel surround sound, offering a great entry point for those looking to enhance their home audio experience. It includes a user-friendly graphical user interface (GUI) for easy navigation through settings and options. The TX-SR505 is also equipped with Dolby Pro Logic II and DTS decoding capabilities, ensuring compatibility with a wide range of media formats. This model emphasizes simplicity and performance, making it ideal for users who may be new to home theater systems.

Moving on to the TX-SR8550, this receiver amps up the performance with a robust power output of 100 watts per channel across seven channels. The TX-SR8550 supports the latest audio technologies, including Dolby Atmos and DTS:X, allowing for immersive soundscapes that wrap around listeners. The device's multiple HDMI inputs and video upscaling capabilities enhance video quality for 4K and other high-definition formats. With built-in Wi-Fi and Bluetooth connectivity, users can easily stream music from their devices, while the Onkyo Controller app allows for convenient control over the receiver from a smartphone or tablet.

Lastly, the TX-SR505E retains many of the TX-SR505’s best features while offering additional enhancements for the European market. This model comes with an updated graphical interface and enhanced compatibility with European broadcasting standards. The TX-SR505E also includes zone 2 audio outputs, allowing users to enjoy music in another room while watching a different program in the main listening area.

In summary, the Onkyo SR575, TX-SR505, TX-SR8550, and TX-SR505E stand out in their class by incorporating advanced audio technologies, user-friendly interfaces, and plenty of connectivity options. Whether you’re a casual listener or a dedicated audiophile, these receivers provide a variety of features to enhance your home entertainment experience.
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