Troubleshooting Internet Connectivity Issues

Troubleshooting wired Internet connectivity issues Try Now

No network cable found

Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning if off and on again.

IP auto setting failed

Do the following or configure the IP Settings manually.

1.Make sure that the DHCP server is enabled on the router, and reset the router.

2.If the problem persists, contact your Internet Service Provider.

Unable to connect to the network

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2.

3.

Check all IP Settings.

Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

If this does not work, contact your Internet Service Provider.

Connected to a local network, but not to the Internet

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2.

3.

Make sure that the Internet LAN cable is connected to the router's external LAN port.

Check the DNS values in IP Settings.

If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

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Samsung UE55JS9000TXZF, UE55JS9090QXZG, UE78JS9590QXZG, UE65JS9590QXZG manual Troubleshooting Internet Connectivity Issues
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