I Can't See 3D Images Clearly

Testing 3D picture quality

(MENU/123) MENU Support Self Diagnosis 3D Picture Test Try Now

If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.

"" This function is not supported by the S9W series models.

"" To test 3D picture quality, you must be wearing 3D glasses and the glasses and the TV must be paired.

"" To use the 3D function, you must purchase the 3D glasses.

The problem

Try this!

 

 

 

Make sure the glasses are powered on.

The 3D glasses are not

The 3D feature may not work properly if there is another 3D product or an

electronic device running nearby.

working correctly.

If there is a problem, keep other electronic devices as far away as possible from

 

 

the 3D Active Glasses.

 

 

I can't see 3D images

The ideal viewing distance is three times or more the height of the screen.

clearly.

We also recommend watching 3D content with your eyes level with the screen.

 

 

The batteries in the 3D

Turn off the 3D glasses when they are not in use. If you leave the 3D glasses on,

glasses are discharged.

the battery lifespan is shortened.

 

 

There Is a Problem with the Broadcast

The problem

Try this!

 

 

●● Confirm that the coaxial cable is securely connected to the TV.

●● Run Setup ((MENU/123) MENU System Setup) or Auto Tuning

The TV is not receiving

((MENU/123)

MENU Broadcasting Auto Tuning).

all channels.

 

 

●● If you are using an antenna, verify it is positioned correctly and the all the connections are secure.

Go to Subtitle ((MENU/123) MENU System Accessibility Subtitle) and

There are no subtitles change the Subtitle Mode. with digital channels.

Some channels may not have subtitle data.

The compression of the video content may cause picture distortions. This is

The picture is distorted. especially true with fast moving pictures from sports programmes and action movies.

A weak signal can cause picture distortions. This is not a problem with the TV.