Mitsubishi Electronics XD470U/XD470U-G Troubleshooting, Images aren’t projected on the screen

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Troubleshooting

The following offers solutions to some of the common problems you may encounter. We suggest that you consult this chart before contacting your dealer.

Images aren’t projected on the screen.

Problem

Cause and solution

 

 

•Check the states of the indicators.

 

 

POWER

STATUS

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connect the power cord to the projector.

 

 

 

 

 

Off

Off

Plug the power cord into a wall outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If any objects are blocking the air inlet or outlet grille, remove them and carry out

 

 

 

 

 

 

 

 

 

 

 

 

the following.

 

 

 

 

 

 

 

 

 

 

 

 

1. Unplug the power cord from the wall outlet.

 

 

 

 

 

 

 

 

 

Off

2. Make sure that the projector has cooled off.

 

 

 

 

 

 

 

 

 

 

 

 

3. Plug the power cor d into the wall outlet.

 

 

 

 

 

 

 

 

 

 

 

 

4. Press the POWER button.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If any objects are blocking the air inlet or outlet grille, remove them.

 

 

 

 

 

 

 

 

 

 

 

 

Don't expose the air outlet grilles to hot air emitted from a heating appliance.

 

Power isn’t turned on.

 

Steady red

Blinking

 

 

 

 

 

 

 

 

 

 

 

orange

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After the STATUS indicator stops blinking, press the POWER button.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Blinking

If you unplug the power cord while the fan is rotating, the lamp may not turn on about

 

 

 

 

 

 

 

 

 

one minute when you plug the power cord next time.

 

 

 

 

 

 

 

 

 

green

 

 

 

 

 

 

 

 

 

The lamp can't turn on again for one minute after it goes out.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press the POWER button several times.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the lamp. (The lamp is at the end of its life.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Steady red

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off

Attach the lamp cover on the bottom.

 

 

 

 

 

 

 

 

 

 

 

 

 

Blinking red

 

 

 

Unplug the power cord from the wall outlet and contact your dealer.

 

 

 

 

 

 

 

 

 

/ green

Steady

 

 

 

 

 

 

 

 

 

 

 

 

 

or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Blinking

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Cancel the AV mute by pressing the MUTE button.

 

• Remove the lens cap.

 

 

 

• The lamp sometimes takes about one minute to light up.

 

• On rare occasion, the lamp fails to light up. In such cases, wait a few minutes and try to light the lamp again.

 

• If the projector was turned off before the lamp cooled down completely, the fans may start rotating and the

Images aren’t projected on the screen.

POWER button may not function when you plug the power cord into the wall outlet next time. Wait for the

 

fans to stop and press the POWER button to turn on the lamp again.

 

• Check that the lamp cover are closed.

 

• Check that the cable connected to the external device isn’t broken.

 

• When an extension cord is being used, replace it with the supplied cable and check whether images are pro-

 

jected correctly. If images are projected correctly, use an RGB signal amplifier along with the extension cord.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The air inlet or outlet grille may be blocked. (In such cases, the STATUS indicator blinks orange.)

 

J Remove the objects blocking the air inlet or outlet grille and carry out the following.

 

 

 

 

1. Wait for the air inlet or outlet fan to stop (or wait for the STATUS indicator to go out.)

 

 

 

 

2. Unplug the power cord from the wall outlet.

 

 

 

 

3. Wait about 10 minutes.

Images suddenly disappear.

 

 

 

4. Plug the power cord into the wall outlet.

 

 

 

 

5. Press the POWER button.

 

• When the STATUS indicator is blinking red, it is indicating that the lamp should be replaced. Replace the

 

lamp in this case.

 

 

 

• Check that AUTO POWER OFF has been set to OFF.

 

• If the lamp has deteriorated, it may go out after a while it illuminates.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Turn on the power of the connected device, or check whether there is something wrong with the connected

 

device.

 

 

 

 

 

 

• Check whether the external device outputs signals. (Check this especially when the external device is a note-

 

book computer.)

 

 

"NO SIGNAL" is displayed.

• Check that the cable connected to the external device isn’t defective.

 

• Check that the projector is connected to the external device using the correct terminals.

 

• Check that the connected device is correctly selected as the input source.

 

• When an extension cord is being used, replace it with the supplied cable and check whether images are pro-

 

jected correctly. If images are projected correctly, use an RGB signal amplifier along with the extension cord.

ENGLISH

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Contents XD470U/XD470U-G Shock When using the projector in EuropeContents Important safeguards Place of installation Do not keep using the damaged projectorDo not look into the lens when the projector is operat- ing Do not unplug the power cord during operationTerminal board OverviewControl panel Bottom side Remote controlReception angle vertical Reception angle horizontal Remote controlBattery installation Operation range of the remote controlFront projection, ceiling mounting InstallationLayout of the projector Front projectionProjector + DVD player or Hdtv decoder Basic connectionsProjector + AV device For monitor connection Projector + ComputerFor computer with Mini D-SUB For analog connectionPreparation Adjustment of the projection angleUsing the adjustment feet front Using the adjustment feet rearBasic operation Power-onInstant Shut Down Power-offVolume from the speaker Anamorphic modeBasic operation Menu operationMenu operation Signal User No need to adjust in normal use FeatureColor temperature Image adjustmentImage adjustment Simple adjustment method Adjustment of the image from the computerPage-up and page-down Advanced featureStill To resume the motion in the imageTo enable the password function Password functionTo cancel the password function Interval of lamp replacement Lamp replacementImages aren’t projected on the screen TroubleshootingImages aren’t projected correctly TroubleshootingOthers MaintenanceCleaning of the projector and the ventilation slots Cleaning of the lensAbnormal condition IndicatorsNormal condition Specifications What’s included in the box ConnectorsDimensional drawings unit mm Replacement partSignal mode Resolution Horizontal Vertical Mitsubishi Electric Corporation

XD470U/XD470U-G specifications

The Mitsubishi Electronics XD470U/XD470U-G are advanced digital projectors designed for business and educational environments, providing high-quality images and a range of features that enhance presentations and learning experiences. Notable for their versatility, these projectors can accommodate various applications, making them an ideal choice for conference rooms, classrooms, and auditoriums.

At the heart of the XD470U/XD470U-G is a powerful imaging system that delivers stunningly bright and vivid visuals. With a brightness rating of 4500 ANSI lumens, these projectors ensure clarity even in well-lit rooms. They feature a native resolution of XGA (1024 x 768), which is compatible with a wide range of content types, from text to intricate graphics, ensuring that every detail is clearly visible.

One of the standout technologies in the XD470U/XD470U-G is its advanced Color Management technology which produces exceptional color accuracy. This technology helps in achieving vibrant colors that maintain their integrity across various viewing conditions. Coupled with a contrast ratio of 2000:1, the projectors offer deep blacks and bright whites, enhancing the overall quality of the visual experience.

The XD470U/XD470U-G projectors are equipped with a variety of input options, including HDMI, VGA, and USB, making connectivity seamless and adaptable to different devices. Additionally, the inclusion of RS-232 control allows for easy integration with existing AV systems, providing flexibility for users who require advanced management options.

Portability is another key feature, with a compact design and lightweight build enabling easy transportation between locations. This makes the XD470U/XD470U-G ideal for mobile professionals who often conduct presentations in different venues.

The projectors also boast an extended lamp life of up to 6000 hours in eco mode, significantly reducing maintenance and replacement costs. Furthermore, they come with eco-friendly features that contribute to lower energy consumption, aligning with sustainability goals while delivering robust performance.

In conclusion, the Mitsubishi Electronics XD470U/XD470U-G projectors are built to meet the demands of modern business and education settings. With their impressive brightness, advanced color technology, versatile connectivity options, and focus on energy efficiency, they remain a valuable asset for effective presentations and engaging learning environments.
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