Mitsubishi Electronics A101 user manual Troubleshooting, Problem

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Troubleshooting

This troubleshooting guide provides answers to some common problems which you may encounter while installing and/or using Diamond Digital Wireless LAN products. These problems require simple troubleshooting that you can perform by yourself. Contact the Wireless LAN Technical Support if you encounter problems not mentioned in this section.

Problem

My computer does not recognise the installed A101 Wireless USB Adapter.

A yellow exclamation mark or a red cross sign appears on the A101 Wireless LAN Adaptor item.

Action

Verify if the A101 drivers are properly installed by following these instructions:

1.Open the Control Panel window from the Start menu.

2.Double-click on the System icon.

3.Windows® 2000/XP users: Select the Hardware tab then click the Device Manager button.

4.Click the “+” symbol preceding the Network Adapters item, then check the A101 Wireless LAN Adaptor item.

A yellow exclamation mark or a red cross sign preceding the network adapter means that the device driver is not properly installed. Re-install the device driver following the instructions below.

The device driver is not properly installed. Follow these instructions to uninstall and re-install the driver.

1.Insert the Support CD into the CD-ROM drive.

2.When the A101 Wireless USB Adaptor installation window appears, click “Uninstall A101 Wireless USB Adaptor Utilities/Driver” option.

Diamond Digital A101 Wireless USB Adaptor

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Contents A101 Wireless USB Adaptor User’s Manual Page Disclaimer Contents Troubleshooting About this guide How this guide is organisedConventions used in this guide Interface DimensionsStandard TechnologyChapter Package contents WelcomeTop view FeaturesDiamond Digital A101 Wireless USB Adaptor Bottom viewLED Indicators Rear viewNetwork setup Ad-hoc networkInfrastructure network Installation Installing the device drivers and utilities Click Install A101Installing the device Found New Hardware dialogueWall mounting Software Support Control Center Control Center iconsControl Center right-click menu Control Center left-click menuWireless Settings StatusStatus tab IP Config tab Connection tabPing tab Configuration Basic tabEncryption tab Two ways to assign WEP keysSite Survey About Wireless Settings Link StateTable of Icon Indications Command icons Other right-click optionsAbout Control Center Mobile Manager Main WindowFile menu Mobilise menuEdit menu Creating a new configuration View menuSoftware Support Diamond Digital A101 Wireless USB Adaptor Use this window to set the proxy server and printer sharing Network settings Wireless tab Editing a configurationGeneral settings Network TypeNetwork settings Identification tab TCP/IP settings Device tabTCP/IP settings-IP Address tab TCP/IP settings Wins tab TCP/IP settings Gateway tabTCP/IP settings DNS tab Internet settingsSharing settings Command buttonsSite Monitor main window Site MonitorLaunching Site Monitor To launch the Site MonitorMonitoring a connection Troubleshooting Troubleshooting ProblemInstructions contained in this User Guide ProblemAction Service Contacts Western Australia New Zealand
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