Mitsubishi Electronics A101 user manual ProblemAction

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Troubleshooting

ProblemAction

I cannot connect to other computers linked via an Access Point or Ad-hoc network.

I always have poor link quality and low signal.

Why do I get the warning “Hi-Speed USB Device Plugged Into Non-Hi-Speed USB Hub” message when I connected the A101 USB Wireless LAN Adapter to the USB port?

Check if the device and the other station have the same Encryption. If WEP encryption is enabled, set the same WEP keys for the device and the AP.

Check if the device and the other APs and/ or clients have the same Encryption. If you enable WEP encryption, you must set the same WEP keys for the device and the other APs and/or clients.

Check the TCP/IP settings (IP address, subnet mask, gateway, and DNS) of your computer.

Enable file and printer sharing in each client computer to allow file sharing.

Do the following to achieve better link quality and stronger signal:

Keep the device away from microwave ovens and large metal objects to avoid radio interference.

Shorten the distance between the device and the AP/station.

This warning mesage appears when you plug the A101 Wireless USB Adaptor into a USB 1.1 port.

For Windows® XP users, you need to upgrade your OS to Service Pack 1 to add USB 2.0 support.

For Windows® 2000 users, you must install Service Pack 4 in order to add USB 2.0 support. You can download these service packs from the Windows Update website (windowsupdate.microsoft.com)

Diamond Digital A101 Wireless USB Adaptor

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Contents A101 Wireless USB Adaptor User’s Manual Page Disclaimer Contents Troubleshooting Conventions used in this guide About this guideHow this guide is organised Dimensions StandardInterface TechnologyChapter Package contents WelcomeFeatures Diamond Digital A101 Wireless USB AdaptorTop view Bottom viewLED Indicators Rear viewInfrastructure network Network setupAd-hoc network Installation Installing the device drivers and utilities Click Install A101Installing the device Found New Hardware dialogueWall mounting Software Support Control Center Control Center iconsControl Center right-click menu Control Center left-click menuStatus tab Wireless SettingsStatus IP Config tab Connection tabPing tab Configuration Basic tabEncryption tab Two ways to assign WEP keysSite Survey Table of Icon Indications About Wireless SettingsLink State Command icons Other right-click optionsAbout Control Center Mobile Manager Main WindowEdit menu File menuMobilise menu Creating a new configuration View menuSoftware Support Diamond Digital A101 Wireless USB Adaptor Use this window to set the proxy server and printer sharing Editing a configuration General settingsNetwork settings Wireless tab Network TypeTCP/IP settings-IP Address tab Network settings Identification tabTCP/IP settings Device tab TCP/IP settings Gateway tab TCP/IP settings DNS tabTCP/IP settings Wins tab Internet settingsSharing settings Command buttonsSite Monitor Launching Site MonitorSite Monitor main window To launch the Site MonitorMonitoring a connection Troubleshooting Troubleshooting ProblemInstructions contained in this User Guide ProblemAction Service Contacts Western Australia New Zealand