Mitsubishi Electronics A101 user manual Instructions contained in this User Guide

Page 43

Troubleshooting

Problem

I cannot connect to an Access Point.

I can connect to an Access Point but I cannot connect to the Internet.

I cannot connect to another station with a wireless LAN device.

Action

3.Restart your computer and repeat the software installation following the

instructions contained in this User Guide.

Check if the Network Type of the device is set to Infrastructure mode.

Check if the device has the same Service Set Identifier (SSID) as that of the AP.

Check if the device and the AP have the same Encryption. If WEP encryption is enabled, set the same WEP keys for the device and the AP.

Check if the MAC address of the device is added in the AP Authorisation Table. Confirm this with your LAN administrator.

There is poor signal reception. Shorten the distance between the device and the

access point.

Check if the device and the AP have the same Encryption. If WEP encryption is enabled, set the same WEP keys for the device and the AP.

Make sure the network protocol parameters (IP address, subnet mask, gateway, and DNS) of your computer are correctly set.

Check the proxy settings of the web browser.

Check if the Network Type of the device is set to Ad-hocmode.

Check if the device has the same Service Set Identifier (SSID) with that of the other station.

There is poor signal reception. Shorten the distance between the device and the station.

Diamond Digital A101 Wireless USB Adaptor

4-3

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Contents A101 Wireless USB Adaptor User’s Manual Page Disclaimer Contents Troubleshooting How this guide is organised About this guideConventions used in this guide Technology DimensionsStandard InterfaceChapter Welcome Package contentsBottom view FeaturesDiamond Digital A101 Wireless USB Adaptor Top viewRear view LED IndicatorsAd-hoc network Network setupInfrastructure network Installation Click Install A101 Installing the device drivers and utilitiesFound New Hardware dialogue Installing the deviceWall mounting Software Support Control Center icons Control CenterControl Center left-click menu Control Center right-click menuStatus Wireless SettingsStatus tab Connection tab IP Config tabPing tab Basic tab ConfigurationTwo ways to assign WEP keys Encryption tabSite Survey Link State About Wireless SettingsTable of Icon Indications Other right-click options Command iconsAbout Control Center Main Window Mobile ManagerMobilise menu File menuEdit menu View menu Creating a new configurationSoftware Support Diamond Digital A101 Wireless USB Adaptor Use this window to set the proxy server and printer sharing Network Type Editing a configurationGeneral settings Network settings Wireless tabTCP/IP settings Device tab Network settings Identification tabTCP/IP settings-IP Address tab Internet settings TCP/IP settings Gateway tabTCP/IP settings DNS tab TCP/IP settings Wins tabCommand buttons Sharing settingsTo launch the Site Monitor Site MonitorLaunching Site Monitor Site Monitor main windowMonitoring a connection Troubleshooting Problem TroubleshootingInstructions contained in this User Guide ProblemAction Service Contacts New Zealand Western Australia