Volume Activation 2.0 Operations Guide
Error Code | Error Message | Activatio | Possible | Troubleshooting Steps | |
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| n Type | Cause |
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| the valid |
| determined the | the end of the grace period. | |
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| system is not |
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| Genuine. The |
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| system will |
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| continue to run |
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| during the Non- |
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| Genuine grace |
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| period. |
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0xC004F066 | The Software Licensing | MAK/KMS | Volume media | Match the product key to the OS edition. | |
| Service reported that the | client | has been used | Contact the Product Activation Call Center for | |
| product SKU is not found. |
| with a non- | ||
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| assistance. | |||
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| Volume key. | ||
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0xC004F069 | The Software Licensing | KMS client | The system | Time sync is important to system and network | |
| Service reported that the |
| time on the | security for a variety of reasons. Fix this issue by | |
| computer could not be |
| client computer | changing the system time on the client to sync with | |
| activated. The Key |
| is too different | the KMS. Use of an NTP time source or AD for time | |
| Management Service (KMS) |
| from the time | synchronization is recommended. This issue uses | |
| determined that the request |
| on the KMS | UTP time, and is independent of Time Zone | |
| timestamp is invalid. |
| host. | selection. | |
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0x80070005 | Access denied. The requested | KMS | UAC (User | Run slmgr.vbs from an elevated command prompt. | |
| action requires elevated | client/MAK | Access Control) | ||
| privileges. | /KMS host | prohibits | Administrator”. | |
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| activation |
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| processes from |
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| running in a |
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| command |
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| prompt. |
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0x8007232A | DNS server failure. | KMS host | The system has | Troubleshoot network and DNS. | |
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| network or DNS |
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| issues. |
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0x8007232B | DNS name does not exist. | KMS client | The KMS client | 1. Point the KMS client to KMS host using | |
| slmgr.vbs /skms <kmshostname> | ||||
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| cannot find KMS |
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| 2. | Install KMS host. | |
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| SRV resource | ||
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| 3. Obtain a MAK and change the product key then | ||
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| records in DNS. | ||
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| activate the system. |
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| 4. | Troubleshoot DNS. |
Microsoft Corporation | Page 35 |