Volume Activation Troubleshooting

Volume Activation 2.0 Operations Guide

Group Policy Support

There are no specific settings for volume activation in Group Policy. However, all

configuration and property data for VA 2.0 is accessible though WMI and the

Windows registry, and can therefore be managed with Group Policy.

Volume Activation Troubleshooting

All activation events are logged. The event provider name for all activation events is

Microsoft-Windows-Security-Licensing-SLC. These events are saved to the Windows

Application event log, except the KMS activity events that have the event number

12290. These events are saved to the Key Management Service log that is located

in the Applications and Services folder.

You can use Slui.exe to display a description of most activation-related error codes.

The following is the general syntax for this command:

Slui.exe 0x2a ErrorCode

For example, if event 12293 contains error code 0x8007267C, you can display a

description of that error by running the following command:

Slui.exe 0x2a 0x8007267C

KMS Activation Troubleshooting Steps

The following table presents common issues that can occur during KMS activations

and steps you can take to resolve these issues.

Table 1: Troubleshooting Steps for Common KMS Activation Issues

	Issue	Resolution

	Is the computer	Look for Windows is activated in the Welcome Center or in
	activated?	the System application in Control Panel. You can also run
		Slmgr.vbs with the /dli parameter.

	The computer	Verify that the KMS activation threshold is met. Run Slmgr.vbs
	will not activate.	with the /dli parameter on the KMS host to determine the
		host’s current count. Until the KMS host has a count of 25,
		Windows Vista clients do not activate. Windows Server 2008
		KMS clients require a KMS count of 5 to activate.
		On the KMS client, look in the Application event log for event
		5

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