Onkyo TX-SR600/600E, TX-SR700/700E instruction manual Troubleshooting guide, Video and Audio

Troubleshooting guide

Stereo indicator lights, but sound is distorted and stereo separation is bad.

•Station is too strong.

➞Change to FM indoor antenna (see page 34).

•Multiple reflection of the radio waves because of tall buildings or mountains.

➞Use antenna that has better directivity and orient it so distortion is least.

Indicators for stereo reception flicker and hiss is heard on FM stations.

•Station is too weak.

➞Install an outdoor FM antenna (see page 35).

•Stereo FM broadcasts cover only about half the distance of an ordinary broadcast.

➞Change the position or direction of the outdoor antenna (see page 35).

No preset station is recalled.

•Memory is lost because power has been turned off for a long time.

➞ Store all stations again (see page 41).

VIDEO and AUDIO

Desired picture does not appear.

•Improper connection.

➞Check connections. Insert the plugs and connectors completely (see pages 14 to 29).

No OSD Menu display.

•Improper connection.

➞Check connections (see pages 14 to 29).

•OSD Menu is displayed when monitor is connected to VIDEO or S VIDEO of MONITOR OUT.

➞Check connections (see pages 20, 28).

Audio and video do not match.

•Improper connection.

➞ Check connections (see page 14 to 29).

Audio is not heard or audio from different source is heard.

•Digital Input settings are incorrect.

➞ Check settings at “Input Setup” → “Digital Input” (see page 53).

No picture appears on the TV screen (or monitor).

•TV (or monitor) is not set to receive the output signals from the receiver.

➞Set the TV (or monitor) to the receiver input.

•Video cable is not connected securely.

➞Check connections (see pages 14 to 29).

•Input source is connected to the COMPONENT VIDEO IN connectors.

➞Make sure TV (or monitor) is connected to COMPONENT VIDEO OUT connectors (see pages 20, 28).

REMOTE CONTROLLER

Front panel controls function but remote controller controls do not.

•No batteries in remote controller.

➞Insert batteries (see page 7).

•Batteries have worn out.

➞Replace batteries (see page 7).

•Remote controller is not pointed at the remote sensor of the TX- SR700/700E/600/600E.

➞Point the remote controller at the remote sensor of the TX- SR700/700E/600/600E (see page 7).

•Remote controller is too far from the TX-SR700/700E/600/ 600E.

➞Operate the remote controller within 16 feet (5 meters) (see page 7).

•Remote controller is functioning in a different mode

➞Press the RCVR MODE button.

OTHER

LATE NIGHT function cannot be used.

•Playback source is not Dolby Digital encoded.

➞Check that the DOLBY DIGITAL indicator lights up on the display.

Desired parameter cannot be set.

•Parameter may not be able to be set due to current listening mode.

➞ Check settings in Audio Adjust (see pages 57 to 59).

Multichannel audio is not output.

•The Multichannel setting is set to “No.”

➞Set the Multichannel setting to “Yes” at “Input Setup” → “Multichannel” (see page 54).

•DVD player is not connected to 5.1-channel input jacks.

➞Check connections (see pages 18, 25).

Components in remote zone (Zone 2) do not operate properly. (TX-SR700/700E only)

•Components are incorrectly connected.

➞Check connections.

•Objects are interfering with remote controller signals.

➞Move inferring objects away from path of remote controller signals.

Sound is sometimes heard and sometimes not heard with digital sources.

•One digital input format has been specified so other digital formats are not played.

➞Select “All” at “Input Setup” → “Digital Format” (see page 54).

Noise during playback or skipping of the beginning sounds occurs with DTS sources, PCM sources, and other digital sources.

•When “All” is set for the digital format setting, time is required to change formats when different sources are played.

➞Try specifying the format you are playing at “Input Setup” → “Digital Format” (see page 54).

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