Planar LB2650W manual Appendix, Troubleshooting

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Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following.

If the problem persists, please contact your local dealer or visit Planar Support at www.planar.com/support. See support contact information on rear cover.

PROBLEM: Picture is unclear and unstable.

The picture is unclear and unstable, please perform the following steps:

1.Enter PC to “Shut Down Windows” status while you’re in MS-Windows environment.

2.Check the screen to see if there’s any black vertical stripes appear. If there are, take advantage of the “Clock” function in OSD menu and adjust (by increment or decrement numbers) until those bars disappear.

3.Move to “Phase” function in OSD menu again and adjust the monitor screen to its most clear display.

4.Click “No” on “Shut Down Windows” and back to the normal PC operating environment.

PROBLEM: There is no picture on LCD Monitor

If there’s no picture on the LCD Monitor, please perform the following steps:

1.Make sure the power indicator on the LCD Monitor is ON, all connections are secured, and the system is running on the correct timing. Refer to Chapter 3 for information on timing.

2.Turn off the LCD Monitor and then turn it back on again. If there is still no picture, press the Adjustment Control button several times.

3.If step 2 doesn’t work, connect your PC system to another external CRT. If your PC system Functions properly with a CRT Monitor but it does not function with the LCD Monitor, the output timing of the VGA card may be out of the LCD’s synchronous range. Please change to an alternative mode listed in the Standard Timing Table or replace the VGA card, and then repeat steps 1 and 2.

PROBLEM: There is no picture on LCD Monitor

If you have chosen an output timing that is outside of the LCD Monitor’s synchronous range (Horizontal: 31 ~ 93.75 kHz and Vertical: 50 ~ 76 Hz), the OSD will display a “Out of Range” message. Choose a mode that is supported by your LCD Monitor.

Also, if the signal cable is not connected to LCD monitor at all or properly, the monitor screen will display a message “No Input Signal”.

18 LB2650W User’s Guide (020-0973-00 Rev. A)

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Contents USER’S Guide Revision Control Table of Contents Precautions Usage NoticeIntroduction About Planar’s LB2650WHdmi to DVI Signal Cables Package OverviewInstallation & Dimensional Drawings Product OverviewConnecting the display Figure DVI-HDMI User Controls Front Panel ControlsHow to Use the OSD Menus Adjusting the Monitor’s Display OSD Function MenuFunction Description 14 LB2650W User’s Guide 020-0973-00 Rev. a No Signal 16 LB2650W User’s Guide 020-0973-00 Rev. a Press Exit Key + Menu Key + Soft power key at same time OSD Lock Out FunctionTroubleshooting AppendixStandard Timing Table Width20 LB2650W User’s Guide 020-0973-00 Rev. a Support and Service Americas SupportPlanar Systems, Inc. Customer Service