Troubleshooting
Solutions to common problems related to the monitor are described here. If none of the solutions presented here solves the problem, unplug the monitor and consult an authorized dealer or service center.
Symptom |
| Probable cause and corrective action | Page | |
| • Turn on the POWER switch or DC switch on the rear panel. | 8 | ||
No power supply | • Firmly insert the AC power plug or DC 12 V power plug. | 8 | ||
• When using the DC 12 V power supply, charge the battery or | 8 | |||
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| replace it with the one charged. |
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| • | Select the correct input. | 6 | |
| • | Connect the signal cable firmly. | 8 | |
No picture with the power on | • Turn on the power of the connected component and set the | — | ||
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| output correctly. |
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| • | Check if the input signal format is acceptable on the monitor. | 9 | |
| • | Adjust the volume level. | 6 | |
| • | Deactivate the muting function. | 6 | |
No sound | • | Connect the signal cable firmly. | 8 | |
| • Turn on the power of the connected component and set the | — | ||
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| output correctly. |
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“OTHERS” or “Out of range” | • | Check if the input signal format is acceptable on the monitor. | 7, 9 | |
appears. | ||||
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| • | Select the correct input. | 6 | |
| • | Connect the signal cable firmly. | 8 | |
“NO SYNC” appears. | • Turn on the power of the connected component and output | — | ||
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| video signals. Or, check if the video output of the component |
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| (video output setting of the VCR, etc.) is set correctly. |
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| • | Adjust the each picture adjustment knob on the front panel | 6, 12 | |
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| or adjust the items of “PICTURE SUB ADJ.” in the |
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| MENU. Or, perform “reset” in “PICTURE SUB ADJ.” |
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| • Check if the screen mode is other than normal screen, by | 6 | ||
Wrong color, no color |
| using SCR. CHK. button. |
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| • Select the proper color system (“COLOR SYSTEM”) in | 12 | ||
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| “FUNCTION SETTING” of the |
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| • Adjust the items of “WHITE BALANCE SET.” in the | 12 | ||
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| MENU. Or, perform “reset” in “WHITE BALANCE SET.” |
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| • | Adjust the picture contrast or brightness by using the | 6, 12 | |
The picture becomes blurred. |
| adjustment knobs on the front panel. Or, adjust “CONTRAST” |
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| or “BRIGHT” of “PICTURE SUB ADJ.” in the |
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| • | Check if the input signal format is acceptable on the monitor. | 9 | |
| • Check the setting of “ASPECT” in the MAIN MENU. | 10 | ||
Wrong picture position, wrong | • | Adjust the horizontal picture position in “H. POSITION” of the | 12 | |
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picture size. |
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• | For some signals, the picture cannot be displayed fully in the | — | ||
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| effective screen area. There is no sure method to solve this |
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| problem. |
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| • | The items which are not available for the current input or the | — | |
Some items do not appear on |
| current input signal are not displayed on the menu. Change |
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| the input or the input signal. |
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the menu. |
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• The items controlled by the MAKE system do not appear on | 14 | |||
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| the menu. |
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Buttons on the monitor do not | • Set “CONTROL LOCK” in the | 13 | ||
work. | ||||
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16
The following are not malfunctions.
•When a still image is displayed for a long time, it may remain indistinctly on the screen after the picture has changed. Though the remaining picture will disappear after a while, there may be a case that it remains for a long period depending on the length of time the still image was displayed for. This is due to the characteristics of the LCD display and is not a malfunction.
•The red spots, blue spots and green spots on the panel surface are a normal characteristic of LCD displays, and not a problem. The LCD display is built with very high precision technology; however, be aware that a few pixels may be missing or constantly lit.
•The following symptoms are problems only when pictures or sounds are not played back normally.
–A slight electric shock occurs when you touch the monitor.
–The top and/or rear panel of the monitor becomes hot.
–The monitor emits a cracking noise.
–The monitor emits a mechanical noise.
7Self-check program
This monitor has a
When the screen goes blank and check one or some
flashing...
1 Check which lamps are flashing.
2 Turn off the POWER switch or DC switch on the rear panel.
3 When AC power supply is used, disconnect the AC power cord from the AC outlet. When DC 12 V power supply is used, detach the battery or disconnect the plug from the DC IN 12V terminal.
4 Contact your dealer with the information about which lamps are flashing.
•If you turn on the monitor soon after turning it off (or after a