Technicolor - Thomson 510, 510i, 530 manual Troubleshooting

4 Troubleshooting

4 Troubleshooting

Introduction This chapter provides information on how to identify and correct some common prob- lems you may encounter when using and configuring the SpeedTouch™.

If the following troubleshooting tips do not resolve the problem contact the company from which you purchased the SpeedTouch™ for assistance.

Configuration problems If you encounter DSL connectivity problems due to misconfiguration you might consider a hardware reset to factory defaults as described in this chapter.

However, please note that resetting the SpeedTouch™ to its factory settings will revoke all the changes you made to the configuration.

Startup problems and Via the LEDs you can check the status of the SpeedTouch™. Following table may help alert indications you in case of problems starting up the SpeedTouch™:

Indicator			Description
Name	Color	Status
Power/System	Off		Power off.
	Green	Solid	Power on, normal operation.
		Flashing	Power on, Back-to-Defaults status.
	Amber	Flashing	Power-on, BOOTP status.
		Solid	Power on, POST(*) pending.
	Red	Solid	Power on, POST(*) failed.
DSL/WAN	Off		No DSL line.
	Amber	Flashing	DSL line synchronization pending.
		Solid	DSL line synchronized.
	Amber	Toggling	DSL line synchronized and
	Green		end-to-end connection pending.
	Green	Solid	DSL line synchronized and
			end-to-end connection active.
LAN	Off		No Ethernet link.
	Green	Solid	Ethernet link.
USB	Off		No USB link.
	Green	Solid	USB link.

(*)Power On Self Test (POST)

3EC 37891 AAAA TCZZA Ed. 01 41